BuiltToThriveCo

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

- Your name

- Your email address

- Details of the product that you’re ordering

- Any additional personal information you choose to provide (such as when contacting me directly for support)

2. Why I Need Your Information & How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

- To fulfill your order: As needed to provide my digital products, fulfill your download request, and provide customer support.

- Consent: If you have provided your explicit consent, which you may revoke at any time (for example, by signing up for my mailing list).

- Compliance with laws: If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

- Legitimate interests: As necessary for my legitimate interests, if those interests are not overridden by your rights or interests, such as:

1. Providing and improving my services.

2. Complying with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

- Service Providers: I may engage trusted third parties to perform functions and provide services to my shop (such as customer support tools or secure digital delivery integrations). I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
1. Respond to legal process or to government requests.

2. Enforce my agreements, terms, and policies.

3. Prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

4. Protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements.

I generally keep your data for the following time period: 7 years (for accounting and tax auditing purposes).

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield or Etsy's internal cross-border data transfer mechanisms as the legal basis for the transfer.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

- Object: You can object to:
1. My processing of some of your information based on my legitimate interests.

2. Receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or where it is needed for legal reasons.

- Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Rohit Gupta, am the data controller of your personal information.

If you have any questions or concerns, you may contact me at:

Etsy Messages: https://www.etsy.com/shop/BuiltToThriveCo?ref=seller-platform-mcnav

Email: builttwothrive@gmail.com