BungalowGlow
Washington, D.C. |
BungalowGlow is taking a short break
Reviews
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Kristen on Jul 1, 2019
5 out of 5 starsCan’t wait to see it on my wedding cake! LOVE LOVE LOVE it!!!
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Charlotte on Jun 19, 2019
5 out of 5 starsOur cake topper turned out perfectly! The shop owner was very efficient and kind. They kept us updated on when our item was ready to ship. Our cake topper shipped incredibly fast and was packaged in such a thoughtful (and safe) way. I would highly recommend! Thank you for the great experience!
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Cheryl on May 27, 2019
5 out of 5 starsThis was exactly what I was looking for. I was concerned about how long it would take to get to me- I got it in a day! The seller was very helpful answering all my questions.
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About
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From beautiful original designs to custom requests, Keepsake Cake Toppers are a perfect fit for many brides and grooms. -
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I love to connect with my clients on a personal level. A personal note is included with every shipment! -
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If you are looking for something out of the ordinary, I can help! -
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Lots of colors are available. -
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You can also find cute things for the home, office or classroom!
Creative Solutions. Fine Art. Fun Stuff
Hello Friends!
In 2008, BungalowGlow began as a design studio that provided
a creative outlet, helping friends and family with design projects.
In 2011, I began designing, cutting and selling acrylic items as a
way to make use of often-times discarded, usable materials
from my full-time job in the sign industry. I couldn't let all of that
"potential" go to waste (or the landfill).
If I could create something beautiful and/or useful, it would be a
win-win, for the environment and for my employer by "greening up"
our business.
I started creating wedding cake toppers -- at the time, offering only
a few standard designs. I began getting custom requests and
lots of suggestions from people that loved my work. It was really
very encouraging, and I LOVE every single one of my clients.
(especially my repeat buyers, you know who you are! <smooches>)
From the humble Etsy sales beginning in 2011, my passion has grown
as well as my offerings. With custom requests fueling my creativity
as a Graphic Designer, and more orders from all over the world,
I knew that broadening my range of products would be on the horizon.
My buyers keep that creative spark alive in me and I love to connect with
you all on social media platforms.
Lasers.
I use them.
<pew, pew>
Please browse the shop!
Shop members
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Tam
Owner, Maker, Designer, Curator
Mama. Graphic Designer. Artist & Crafter. Queen of All Things at BungalowGlow. I enjoy reading, dreaming, gardening and designing. If I could just keep a sketchbook handy at all times, I could bring all these random ideas in my head to life!
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EB
Shipping Helper
Muse. Occasional tantrum thrower. Shipping Helper. I get to help walk things to the mailbox and it's my job to put the flag up!
Shop policies
I use them
From cake toppers and art pieces to custom scrapbooks.
Please browse the shop!
Find me on Twitch.tv, Facebook, Instagram, and Pinterest #BungalowGlow
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Damage during shipping is rare but can occur if mishandled by the USPS or UPS.
While I cannot be responsible for what happens once the package leaves my caring hands, I do want to be sure you receive the item you pay for!
If something arrives damaged, I ask that you just have the courtesy to allow me to fix it for you before jumping to leave negative feedback for something beyond my control.
I WILL WORK WITH YOU!! I am flexible and understanding, open up the lines of communication, we can come up with an amiable solution.
I want you to be a happy client - email a photo of damaged goods within 48 hours of receipt and we'll work out a compromise! *Yay!*
If it is delivered (delivery confirmation is trackable), and your neighbor swipes it, I can't control that! *yikes!* If you have concerns about receiving your item, I can switch your delivery address, but you MUST let me know in advance (I will always ship to the confirmed PayPal address on file by default!)
I do NOT offer refunds for Customized Work ONLY a replacement if there is damage that occurred in shipping. You will need to take a photograph of the damage and send to me so that I know what may have gone wrong in shipping.
I WILL accept returns of undamaged/unopened standard goods within 5 days of package receipt for a refund of purchase price minus shipping costs. Returns must be received within 7 days of correspondence about a return.
Refund amount will be based on the condition of the item once inspected upon return.
It is important to package return items to ensure shipping damage does not occur on return - if an item is not fit for full resale value, then your refund will be adjusted to constitute a discount item sale.
EU Buyers: Please see new directive regarding purchases/returns (Please note that I do not accept returns for Custom orders and will not refund cost of shipping should you change your mind about your purchase)
https://www.etsy.com/help/article/5452
Payment
If you are paying by an e-check on Paypal, please be aware that it takes a few days for the payment to clear and your order will be held until it clears.
If you are new to shopping on Etsy, here is a tutorial to guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
Shipping
I ship via USPS Priority Mail and occasionally UPS (unless otherwise noted in the listing).
Your package will be sent to your PayPal confirmed address,
please make sure it is current! If you are using a P.O. Box please include your phone number.
*IF YOU NEED YOUR ITEM SOONER - JUST ASK PRIOR TO PURCHASING! ☺ I'm happy to work something out to make sure your needs are met*
(Rush charges may apply)
SHIPPING COSTS ARE NON-REFUNDABLE
INTERNATIONAL BUYERS - You are responsible for any additional Customs taxes, VAT tax, and/or duty that applies in your country.
NOTE: International shipping is sent USPS Priority Mail, it WILL take a long time to reach some destinations
INTERNATIONAL SHIPMENTS usually arrive within 7-10 days, but MAY TAKE UP TO 45 days to ARRIVE!! Shipping costs are Non-Refundable!
I cannot guarantee delivery times. Parcels may get held in Customs occasionally for various reasons. Please be sure to add a contact phone # (Telephone #) so that Customs/Post officials can contact you regarding your package if necessary.
Insurance coverage is not included in shipping cost.
If you would like insurance please let me know before completing your sale.
Your insured item will ship via UPS and a revised bill will be sent prior to your payment.
Additional policies and FAQs
I'd love to work up a unique creation for you. I'll create an exclusive reserved listing specifically for you to purchase based on the requirements we have discussed for your custom piece. Once the listing is purchased (which includes my design fees), then we can get to work designing your dream, you'll receive digital proofs to look over and once approved it will go into production!