Bunny Safari Pottery
BunnySafariPottery's Shop Policies
I am fortunate that I am able to work everyday doing something that I am extremely passionate about. My studio is seconds from my home and I am always working on some form or idea, whether it be in clay or messing around with my camera. I am honored to be able to share my creative musings with you. I hope you find my work as enjoyable as I do.
More info about the process of payment can be found here:
Payment is expected within three days. If you're having any problems paying, please let me know. When no payment is received I will try to contact you by sending a convo and an e-mail. If no response is received I will cancel the sale after five days.
I use Canada Post for the majority of my shipping, however I am open to alternative shipping options if you prefer. Once your order leaves my hands, you are responsible for any customs charges. If you order more than one item, combined shipping can be an option to save costs.
Try this for anticipating duty charges especially outside of North America;
All items will be shipped within one business day after receiving your payment, unless otherwise stated in the description of the item. Normally, North American shipping will take 5-12 business days. Destinations outside of North America may take up to 8 weeks for delivery. A delay in receiving your package may occur if it has entered the world of customs officials.
Please make sure your address on etsy matches your address on paypal. If these are not the same (and there is no message to seller), I will ship to your etsy-address.
Refunds and Exchanges
My global policy is that all sales are final. Should you feel you have a valid reason for wanting an exchange, contact me. In the case we do agree on an exchange, all additional shipping costs will be for the buyer and the item must be returned in it's original condition. Money refunds will not be made.
LOST OR DAMAGED PACKAGES
If the situation occurs, please contact me.
Additional Policies and FAQs
As the Christmas season approaches, please refer to the Canada Post website for the last suggested dates for shipping;
Last Updated November 17, 2014