Karen Pavano

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Karen Pavano

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Shop policies

Last updated on February 20, 2016
Welcome to Burlap Beautiful Shop! Browse, shop, be happy! Please contact me prior to ordering with any questions you may have. I will be happy to answer them. I am always willing to make new or custom products.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I hope you love my products as much as I love making them for you! If you are not satisfied for any reason, I will buy it back from you at the base purchase price less shipping costs. Buyer will pay for return shipping costs. Full refunds are available only if wrong product is shipped and a suitable replacement is not available. If I have questions about your order I will contact you prior to shipping to try to avoid any errors. All items are hand made and sold as is. It is normal for burlap and deco mesh material to fray and work free. This adds to the natural rustic charm of the piece. Please treat your handmade item delicately to ensure many seasons of use.
Payment
All forms of payment offered by Etsy are accepted. Taxes are applied to local orders as required by state law only in CT. Orders must be cancelled within 24- 48 hours of placing the order. Cancellation cannot be granted if item is already made, customized or shipped.
Shipping
Items are shipped priority mail and are insured.
Additional policies and FAQs
Contact me for custom orders. I make and design products for any occasion!