BurntGingerbreadYum

Beautiful, high-quality handmade felt play food

Brisbane, Australia 1159 Sales On Etsy since 2012

5 out of 5 stars (247)

BurntGingerbreadYum

Beautiful, high-quality handmade felt play food

Brisbane, Australia | 1159 Sales

Shop owner

Contact

All Items

Cathy

Contact shop owner

Cathy

Announcement    2019 is an exciting year for Burnt Gingerbread, sharing lots of brand new products with you, plus all my popular favourites are available too!

Follow me on Instagram for sneak peeks at my new products and special offers!
www.instagram.com/burntgingerbreadyum

See you soon!
Cath x

Announcement

Last updated on May 7, 2019

2019 is an exciting year for Burnt Gingerbread, sharing lots of brand new products with you, plus all my popular favourites are available too!

Follow me on Instagram for sneak peeks at my new products and special offers!
www.instagram.com/burntgingerbreadyum

See you soon!
Cath x

Reviews

Average item review
5 out of 5 stars
(247)
See reviews that mention:
quality 56 shipping 11 customer service 43

About BurntGingerbreadYum

Sales 1,159
On Etsy since 2012

Creator of Felt Food, Sweet Play Treats and Gorgeous Paper Butterflies!

Shop policies

Last updated on February 13, 2018
Thank you for taking time to browse my shop, I hope you like what you see!

Everything I create is inspired by my daughter - I love to make her original, fun, beautiful handmade toys that she will keep and treasure. Each of my products is something I have made for, and tested with her first, so I really do love what I create and hope that you do too. Please feel free to contact me with any ideas you may have or to ask about a custom order!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I put a lot of love, care and attention into each and every piece I create - I take any issues you may have with my work seriously and want you to be happy. Please get in touch with me and we can work out how best to solve it together :) Returns for change-of-mind or incorrect ordering are accepted if there is no damage and within 14 days of delivery, however return postage is the responsibility of the buyer.
Payment
I will ship your order once funds are released to my account.

Custom items cannot be started until full payment received, I will further discuss this with you during the conversation about the custom order!
Shipping
Shipping:

FOR ALL BUYERS:
I aim to have most of my products ready to ship within 5 working days. Custom orders may take longer but I will discuss that with you before setting up a custom listing.

Any specific charges for your countries' customs duties, import taxes, VAT, GST (etc.) and handling charges are the responsibility of the buyer. Please check with your country if any will apply to your purchase.

Please also be aware it is illegal for me to falsify dollar amounts or mark your purchase as a "gift" specifically to avoid your countries' customs, duty or VAT charges. If you do not wish to proceed with your order, I will happily cancel and fully refund.

Etsy's "Mark as a Gift" checkbox means "Leave any invoice, receipt or price information out of the package as it being sent as a gift." It does not relate to marking as a gift for customs, or including any gift messages.

FOR MY INTERNATIONAL BUYERS:
Please note: Economy postage to the US does not include tracking. Please select the tracking option if you want your parcel tracked.

All parcels to the UK, EU and other countries now include tracking. The prices are higher to cover the more expensive countries, but I will always refund any extra paid.

International parcels have an average of 10-25 Business Days delivery time but is not guaranteed.

If you require Express Delivery and it is not offered as a shipping option, please message me before purchase and I will do my best to get it to you at the best price, as quickly as possible.

FOR MY AUSTRALIAN BUYERS:
All orders posted as Parcels have tracking included. I will provide you with a Tracking Number once shipped. Some orders may be sent as Letters which don't have tracking, but I will return any extra postage to you :)
Additional policies and FAQs
If you have any problems or issues with any Burnt Gingerbread product, please contact me to let me know - I take pride in my communication and want to ensure each and every one of my customers are very happy!