BurntOrchid

Natural handmade and custom lip balms

Adelaide, Australia · 501 Sales

BurntOrchid

Natural handmade and custom lip balms

Adelaide, Australia 501 Sales On Etsy since 2011

5 out of 5 stars
(183)
Shop owner

Sarah A

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Announcement   **LIP BALM OF THE WEEK**
Every Sunday I will be choosing an item to highlight, and this product will be on sale for the entire week! Check my Facebook page (https://www.facebook.com/BurntOrchid/) for more details.

Announcement
Last updated on Aug 17, 2016

**LIP BALM OF THE WEEK**
Every Sunday I will be choosing an item to highlight, and this product will be on sale for the entire week! Check my Facebook page (https://www.facebook.com/BurntOrchid/) for more details.

Sarah A

Contact shop owner

Sarah A

Lip Balm Trio Mini Gift Pack - Citrus
US$9.39
Lip Balm Trio Mini Gift Pack - Mint
US$9.39
Lip Balm Trio Mini Gift Pack - Fruit
US$9.39
Lip Balm Trio Mini Gift Pack - Berry
US$9.39
Personalised Custom Superhero Lip Balm - Batman
US$3.52
Personalised Custom Sweet Lip Balm - Cupcake
US$3.52
Personalised Custom Character Lip Balm - Wizard
US$3.52
Personalised Custom Sweet Lip Balm - Icecream
US$3.52
View all 70 items

Reviews

Average item review
5 out of 5 stars
(183)
Missy

Missy on Sep 22, 2016

5 out of 5 stars

Super fast shipping, quality lip balm! I love this unique combo

Missy

Missy on Sep 22, 2016

5 out of 5 stars

I looove it! So fresh with the cucumber and mint. What a fresh combination for the lips! Love it!

Missy

Missy on Sep 22, 2016

5 out of 5 stars

Perfectly made. Thank you! My niece will love it

Missy

Missy on Sep 22, 2016

5 out of 5 stars

Its perfect! As described. I know my friend will love it!

Jenny

Jenny on Sep 13, 2016

5 out of 5 stars

Purchased this lip balm for myself and I like it very much. Well be buying more. Thanks muchly :-)

Jenny

Jenny on Sep 13, 2016

5 out of 5 stars

Love it! Beautifully presented. Looking forward to giving this as a gift. Thanks :-)

Clara Hollins

Clara Hollins on Sep 12, 2016

5 out of 5 stars

Fast shipping, smells amazing, thank you!

View all 183 reviews

Updates

I've got another DIY kit in the pipeline, a bigger one for lip balm fanatics or for a fun activity at parties, which has encouraged me to redesign the packaging for all the kits. Here is a sneak peek of the exciting new labels!

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Shop policies

Last updated on March 24, 2015
Welcome to Burnt Orchid on Etsy! Take a look around and feel free to contact me if you would like a custom item made just for you! More products are available on my website www.burnt-orchid.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Shipping
International customers please note: you are responsible for any customs fees or taxes your package may incur. Please be aware of your country's regulations and plan accordingly.

Duties charged to recipients of international mail articles are determined by the destination country. Because Australia Post has no control over these charges we are not able to advise what duties may apply. If the recipient would like to query any duties charged they can contact the customs service in their country.
Refunds and Exchanges
Returns & Refunds


~ Returns ~

*Due to hygiene reasons I do not accept returns on lip balms unless the product is faulty/labels are damaged. I will need proof that the product is indeed faulty to be able to issue a refund/exchange.

*Changes in weather may cause lip balms to melt or become heat damaged in transit. This is out of my control therefore I do not accept returns for such items. The lip balms are still perfectly fine to use.

*You will be responsible for paying for your own shipping costs for returning your faulty item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



~ Sale/Clearance Items ~

* Unfortunately sale or clearance items cannot be refunded. Only regular priced items can be refunded.



~ Refunds/Exchanges ~

* Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund/exchange after inspecting the item.

* If your return is approved, I will either:
- Initiate a refund via PayPal. You will receive the credit within a certain amount of days
- Exchange the product for the exact same that was purchased.


~ Change Of Mind Purchases ~

* No refunds or exchanges will be given for a 'change of mind' purchase. This includes, but is not limited to:
- If you are unhappy with your fragrance selection (purchasing scented products online does pose a risk that it may not be what you expected)
- You originally intended to purchase a different fragrance
If it was purchased for a friend/family member and they do not like it.


How To Return Your Item

To return an item to me, please mail it to the following address:

Burnt Orchid
12 Pegasi Avenue
Hope Valley SA 5090
Australia


You can also contact me via email: orchid [!at] internode.on.net if you have any questions.