Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Local shoppers are welcome to contact me to arrange for pick up. Use coupon code SHIPBYHAND to waive shipping fees, and we can figure out where to meet up.
I will ship to the address on your etsy account unless you ask otherwise. I'm happy to send a gift to another address. Just let me know!
Additional policies and FAQs
Custom orders are available from January to October. Unfortunately, due to time constraints, I cannot offer custom orders in the months of October, November and December.
I LOVE making customs, and I'm happy to tweak an existing product to your needs. We can also explore creating an item that's not currently in my shop. Reach out through DM and let me know! Please do not make a purchase until I have created a personalized listing and sent you a custom link. That's the best way for me to give you exactly what you want!