Announcement
Thank you for shopping from our handmade, small business. We hope you love your items.
Shipping information (please also read all store policies before purchasing from any Etsy shop!)
Processing times are how long it takes us to prepare an order (1-2 business days). This is different from shipping times. Shipping times are estimated by the carriers (USPS/UPS/FedEx), and are not guaranteed.
As always, we take no responsibility for USPS delays or stolen packages. Once our mailman Tom scans our packages and they are out of our possession, we have no control on the speed they get to you. We see the same tracking information as you. We highly recommend upgrading to Priority Mail shipping for $7 more for a more reliable delivery. Please let us know if an item arrives damaged within 2 business days by sending multiple pictures, & we will support in submitting a USPS claim. We do not offer returns or exchanges. We are also unable to change addresses after purchasing. If you have any further questions about our policies, please go to our shop page and read more under policies and FAQ.
Thank you!
-Sophie and Chase
Announcement
Thank you for shopping from our handmade, small business. We hope you love your items.
Shipping information (please also read all store policies before purchasing from any Etsy shop!)
Processing times are how long it takes us to prepare an order (1-2 business days). This is different from shipping times. Shipping times are estimated by the carriers (USPS/UPS/FedEx), and are not guaranteed.
As always, we take no responsibility for USPS delays or stolen packages. Once our mailman Tom scans our packages and they are out of our possession, we have no control on the speed they get to you. We see the same tracking information as you. We highly recommend upgrading to Priority Mail shipping for $7 more for a more reliable delivery. Please let us know if an item arrives damaged within 2 business days by sending multiple pictures, & we will support in submitting a USPS claim. We do not offer returns or exchanges. We are also unable to change addresses after purchasing. If you have any further questions about our policies, please go to our shop page and read more under policies and FAQ.
Thank you!
-Sophie and Chase
Items
All Items
Reviews
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Sarah on Jul 24, 2022
5 out of 5 starsWonderful little cup. Well made and packaged with care. Thank you so much!
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D. Kaye on Jul 7, 2022
5 out of 5 starsWas in need of a palette that had different sized wells and big enough to handle several different colors and mixing areas. This palette meets all that and more! Very well designed and great craftsmanship! Thank you for your work!
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Amira on Jun 16, 2022
5 out of 5 starsSuper fast shipping, very safely packaged. Looking forward to gifting it to an artist in the family!
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Debbie on Jun 14, 2022
5 out of 5 starsThis is my first paint cup and it won’t be my last! It’s the perfect size to use with my “Paint Puck”.
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April on Jun 3, 2022
5 out of 5 starsA delightful and charming little set, very well and safely packaged. Highly recommend.
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Mandy on May 6, 2022
5 out of 5 starsThis was a gift for Mother's day. It was shipped quickly and my mother loves it! They were super helpful when I mixed up the delivery address the first time I placed the order. They canceled my order so I could re-order with the correct shipping address! Thank you so much!
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Marion on Jul 30, 2022
5 out of 5 starsThis is a great little cap that I'm sure my son will wear to pieces!
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Claire on Jul 21, 2022
5 out of 5 starsThank you for the special shipping request! My mother LOVES the set and says the brush soap has revitalized her brushes
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Nicole on Jul 13, 2022
5 out of 5 starsVery quick to ship; comfy hat; exact weight and fit i was hoping for
About BusyHandsStudioGoods
Artist Statement & Intention
Hi, we are Sophie Meuch and Chase Woolner of Busy Hands Studio! We live a grounded and whimsical lifestyle that our 8 year old selves would envy and which our 5 year old selves would expect. We play with a lot of mediums - ceramics, embroidery, puppetry, knitting, sculpture, printing, illustration, sewing, design, writing, collecting, baking, and more. Our hands do a lot, and both pairs of hands touch every product we make throughout the process. We’re really proud of that.
Our mission is to support the daily rituals and artistic process of creative people: painters, culinary artists, sewists, crafters & tinkerers. Our handmade artist supplies and tools - such as our ceramic paint palettes and paint water cups - are meant for all artists, whether beginning or professional, student or master. All of our products use high quality earthly materials and fine craftsmanship to bring beauty to your space.
We care about the environment and are inspired by the natural world. We are worried about climate change and the prevalence of plastic everywhere in our world. Thus, we are mindful and consider the environment with every purchase and creative decision we make. We use regional clay and reclaim every scrap of it. We reuse packaging materials from neighbors and local businesses. We use found objects in our creations. When you purchase from us, you’re supporting our intentions and ethics.
We love collaborating with local small businesses, artists, craftspeople, farmers, and tinkerers to create new products that support artistic expression such as our paint brush soap and our wool pin cushions. Often our collaborations lead to innovations that support artists in new ways. We’d love to collaborate and hear from you.
Stay creative!
-Sophie & Chase
Shop members
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Sophie
Owner
Sophie studied Political Communications at Emerson and then received her Masters of Arts in Teaching at Dominican University.
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Chase
Owner
Chase studied Puppetry and Scenic Design at California Institute of the Arts (CalArts) and performs with the Muppets.
Production partners
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Farm Sudz
Jackson, MI
Farm Sudz is a women-owned small business that fills our hand thrown ceramic vessels with a specially formulated, vegan soap for our artist brush cleansing soap.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I don't accept returns, exchanges, or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Shipping Details
We use recycled, local materials, and USPS mail boxes to keep shipping costs low for you, and no handling fee. We use the most efficient method of shipment per your individual order. The shipping cost estimated at checkout for you by Etsy is what the USPS charges to have the specific weight and size of the item shipped to your door. Ceramic items are fragile, require lots of packaging and are sometimes heavy, which is why it can cost more than your average postage. There is no way around this fact unfortunately, but we do our absolute best to ensure your item(s) arrive safely, and at the lowest cost to ship! We reserve the right to choose the most cost effective shipping method.
Breakage during Shipment
We do our absolute best to package each item safely. However, ceramic is incredibly fragile. Unfortunately, once it leaves our home it is out of our hands. If you are gifting an item, please open the package immediately to ensure safe delivery. Inspect your item carefully. We will not refund due to breakages if you fail to notify us of a breakage within 7 days of delivery. If an item arrives broken, don't panic! Simply contact us first on Etsy with photos, before leaving feedback. We can assist with filing a claim with USPS, as a breakage through the postal service is the responsibility of USPS.
Lost or Stolen Packages
Once your order leaves our hands and begins its journey through the mail, USPS is responsible for it’s safe delivery. Lost and stolen packages are rare, but happen occasionally. If your tracking states that your item has been delivered, but is not at your residence, please double check your shipping address first. Contact your local post office with your tracking. Busy Hands Studio does not refund stolen packages. If your tracking states the item is still in transit after 5-7 business days after it’s scheduled delivery, please check with your local PO. They offer full refunds for lost items, and it is your responsibility as the buyer to notify USPS of the lost packages. Busy Hands Studio will not refund for lost or stolen items.
Care Instructions
All pottery is hand-made with lead free, food safe materials. All are microwave and dishwasher safe unless otherwise noted. Hand washing is always best, and will ensure a long life for your new wares. Avoid thermal shock by avoiding extreme temperature changes, ie the freezer and boiling temperatures. Room temperature, hot beverages, and mild refrigerator temps are fine. Busy Hands Studio will not refund for any breakage once the item is in your possession. This excludes breakages during shipment only. Busy Hands Studio is not responsible for any resulted injury due to normal or misuse of pottery.
Refunds and Exchanges
With the exception of shipping breakages, we do not accept refunds or exchanges. Please check all listing photos before purchasing and read the description thoroughly. You are buying handmade, there will be variations in shape, and glaze. Color in images may vary from screen to screen. We take our photos in natural light, where the glazes look their best, and do not edit listing photos. No two items will be exactly the same in size, or color. If your item breaks in the mail, see "Breakages During Shipment" for more details. Ceramic is fragile, take care of your pottery and it will last a lifetime and beyond!
Custom and personalized orders
Busy Hands Studio unfortunately does not offer custom or personalized items at this time. Thank you for your understanding.
Copyright
All material is owned by Busy Hands Studio. This material includes, but is not limited to, the design, artwork, images, photographs, and text, and may NOT be copied, reproduced, or distributed without permission. Our images cannot be used without our permission or credit.