Announcement   Welcome to Luna & Lenore. I'm in the process of destashing some of my supplies, so check back often! If you have any questions, please feel free to message me!

Announcement

Last updated on May 21, 2018

Welcome to Luna & Lenore. I'm in the process of destashing some of my supplies, so check back often! If you have any questions, please feel free to message me!

Luna And Lenore

Contact shop owner

Luna And Lenore

Reviews

Average item review
5 out of 5 stars
(67)
View all 67 reviews

Shop policies

Last updated on May 21, 2018
Welcome to Luna & Lenore's Etsy shop! If you have any questions please feel free to convo or email me at LunaandLenore [!at] gmail.com anytime!

Thank you for stopping by & have a wonderful day!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 5 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want you to be 100% happy with your purchase. If for any reason you are not, I will gladly accept the item back for a full refund, less shipping charges.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Payment
I accept Paypal and major credit cards.

*Payments are due within 24 hours of purchasing. In the event that you need more time, please contact me in advance or the order will be cancelled.
Shipping
Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


* Please double check that your Etsy and Paypal addresses match. :)
* I cannot be responsible for orders lost in the mail.