ButtercupMarketplace's Shop Policies
welcome to Buttercup Marketplace! please feel free to contact me if you have any questions, comments, or have a custom request.
Buttercup Marketplace is a firm believer in providing the best service possible. please let us know when placing your order if you have any specific requests; for example, your order must arrive by a certain day or a specific freight carrier is to be used, etc.
we will always try our very best to live up to your expectations. please feel free to contact me if you have any questions, comments, or have a custom request.
Buttercup Marketplace accepts PayPal and personal checks. please note if you pay with a personal check, there is an addtional waiting period for your items to ship (up to one week) once i receive it. please feel free to contact me if you have any questions regarding PayPal or how to pay for your order.
i require payment within 72 hours of your purchase, after that all unpaid items may be relisted. items will not be shipped until payment is received. failure to pay will result in a canceled transaction and/or a negative feedback
since all items are made to order, orders ship anywhere from 2-5 days of purchase. also please note from april thru october (wedding season) this time may be a bit longer. all orders are shipped usps first class or priority which takes aprox. 2-5 days depending where you live and longer for international packages.
please convo me prior to ordering if you wish to expedite or insure your package. requesting additional insurance/protection is the responsibility of the buyer. please note that i will NOT be held responsible for lost or damaged packages.
Refunds and Exchanges
if you are unsatisfied with your purchase please convo me right so i can make it right!! everything is made to order and i stand 100% behind my products.
Additional Policies and FAQs
i pride myself on the quality of my product line and customer service. if you are not satisfited or if something is wrong with your item(s), i will always be willing to work with you to make it right. please convo me with any issues as soon as possible
Last Updated December 12, 2012