ButtonBungalow

Please contact us within three (3) days of receipt of your items if you have concerns about your order. We'll make it right, because that's just what we do. Please note that we cannot accept returns or make exchanges for custom orders or custom listings.

Thanks for buying items crafted by hand in Illinois, USA! Buyer's state taxes, if applicable, are automatically added at checkout based on the buyer's location; taxes on internet purchases are not determined by or within the control of Button Bungalow.

Button Bungalow offers low flat-rate tracked shipping via USPS First Class Mail to all USA addresses. Items are promptly made to order and dispatched right away. Tracking details are sent to the client automatically when shipping labels are created. The destination address cannot be changed once we've purchased and printed the shipping label, so kindly verify the accuracy of the recipient's address before completing checkout.

Button Bungalow cannot control USPS movements once USPS accepts parcels and cannot influence transit times; items may show as "pre-transit" for a number of days despite being en route, as USPS does not consistently scan parcels, thus skewing tracking updates. Refunds are not offered for slow-moving parcels or tardy deliveries, and specific delivery timeframes are never guaranteed. By ordering, clients acknowledge that transit times are uncertain and may be lengthy, and that the recipient's address is correct. Should a package be returned as undeliverable, the customer will not receive a refund, as it is incumbent on the buyer to ensure the delivery address is accurate before completing the purchase.

In the event Button Bungalow errs (i.e., sends the incorrect item or misrepresents the item or standards of service), the situation will be corrected by Button Bungalow at no additional expense or inconvenience to the buyer.

Come enjoy a remarkably different, heart-based, people-first customer philosophy. With us, it's about the message, not the money. Come for the quirk, stay for the quirk. Button Bungalow conducts business and correspondence in English, French, Italian, and Spanish.

Your name and address are never shared with or sold to any entity. Button Bungalow has no access to your payment details and therefore cannot, nor would it, compromise this information in any manner.