ByCary's Shop Policies
Thank you for looking at my work...I hope you find something that you love. Please know I do a lot of custom work and am happy to talk to you about any ideas you might have for a special Polaroid image, wedding and birth announcements, or your own image on a coaster or magnet!
Please use Paypal for payment. You can use your credit card and it's super easy! Payments made within 48 hours of completing your Etsy transaction are greatly appreciated!
Items will ship within 3-5 business days of cleared payment and are sent using USPS.
Refunds and Exchanges
I stand behind my work. If you ever have any trouble with any item you have purchased, please let me know right away and I will do whatever I can to help you. Refunds and exchanges are done on a case by case basis, and items must be returned in original packaging. I will accept returns for damaged or mis-shipped items, but they must be made within 5 days of receipt of merchandise by calling (434) 971-7765 and must be paid by the customer. Customer will not be billed for shipping fees to replace damaged or mis-shipped merchandise.
Custom orders may not be exchanged or returned for a refund under any circumstances due to the personalized nature of the items. Every care is taken to ensure that custom orders are created according to the client's wishes.
Additional Policies and FAQs
Please note that each card, print, journal, coaster set is made by hand and will sometimes vary slightly. If you have any questions or a custom request, please convo me. Also, for orders feel free to leave me a note in the comments section of your check out page.
ByCary items are currently carried in several stores and is seeking to expand this list. Please email me at cary [!at] bycary.com with your name/shop name, location, and the nature of your business (gift shop, internet shop, card store) for wholesale and ordering information.
Last Updated February 5, 2011