ByMootzLLC

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ByMootzLLC

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About

By Mootz LLC designs and crafts fine jewelry and sewn accessories in upstate New York. When creating jewelry they work with ethically sourced, recycled silver (Argentium® Silver), gemstones, and Swarovski crystal.

Old world architecture, antique jewelry, and paintings of the past inspire the By Mootz LLC jewelry line.

Shop members

  • Kate

    Owner, Designer, Creator

  • Rene

    Owner, Creator

Shop policies

Last updated on October 13, 2015

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
♦ TERMS ♦
Please contact us first in regard to all returns, exchanges, or problems. We are here to help!

If an exchange or return has been agreed on, please send the item back unworn and in original condition/packaging.

We will exchange or refund your purchase, including return shipping and insurance costs, upon its return to us for:
incorrect size
incorrect specifications (design, stone type, etc.)
damage that is not due to normal “wear and tear”

Our pictures and item descriptions are composed to represent our jewelry as accurately as possible. However, if you are not satisfied with your purchase, you can return the item to us within 7 days of delivery to you and when we receive it, we will refund your money (item cost only).

♦ EXCEPTIONS ♦
Please be aware that we cannot exchange or refund custom items.
Payment
♦ PAYMENT METHODS ♦
We happily accept Paypal and Credit Cards.

♦ PROCESSING TIME ♦
We begin working on orders after payment is made.
Shipping
All orders are shipped in a gift pouch or box (may vary).

♦ DOMESTIC SHIPPING ♦
For shipping within the USA, we will do our best to ship your order 1-3 business days after payment is received (unless indicated differently in item description). New York residents will pay sales tax.

♦ INTERNATIONAL SHIPPING ♦
For shipping outside the USA, we will do our best to ship your order 1-3 business days after payment is received (unless indicated differently in item description). Your order “should” arrive within 1-7 weeks after shipping.

♦ CUSTOM TAXES ♦
International buyers are responsible for paying all customs duties, import taxes, or any other fees that may be levied by the destination country (be sure to check with your customs before purchasing).

♦ DAMAGES AND LOSSES ♦
We are not responsible for lost or damaged packages, however we are always willing to help contact the delivery service if any problem occurs.
Additional policies and FAQs
♦ WHAT KIND OF METAL DO YOU USE? ♦
By Mootz jewelry is fabricated by hand using traditional metalsmithing techniques and the highest quality silver, Argentium® Silver.

Read more about Argentium® Silver here: www.argentium.com

♦ WHAT KIND OF STONES DO YOU USE? ♦
We use natural gemstones and Swarovski crystal.

♦ DISCOUNTS ON MULTIPLES ♦
Depending on the item, we may offer discounted prices on sales of multiples. Contact us for details.

♦ WHOLESALE ♦
We are happy to do wholesale. Contact us for details.