I did not require any customer service , pattern sewed up exactly as instructed :)

Clear charts, both in black and white and in color, with an included reference picture. Nice design, would buy from this seller again.

This pattern was easier than I expected. Great instructions and I love the finished project! I plan to make many more!

I made the bag and it turned out great. Some of the instructions were a tad confusing but I figured it out and it all came together. Very helpful bag to use to carry my cutting mat and quilting rulers to my sewing club meeting.

just as pictured and described. will make a nice zipper pull for my purse. very pleased

Fun and easy to follow pattern

Just perfect I'm so excited. Thank you!

They are beautiful just amazing craftsmanship. Thank you for the free gift. I’m beyond satisfied and can’t wait to add them to a weekend bag I’m making.

Perfect zipper charms for my projects. The shipping was quick and the package was neatly wrapped!

Neatly packaged with very quick shipping!