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Carmen Lo

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Carmen Lo

Reviews

No reviews in the last year
  • Anonymous on Dec 21, 2011

    5 out of 5 stars

    Carmen was a lifesaver.. I live in Northern California and I am traveling back to So Cal for my sisters 50 Bday. I was looking for a Beatle cake or cupcakes . All I could find were places in UK and pictures on the web. Through my search, I found C4cupcake. Carmen emailed be back to let me know she was on vacation during the time I would be looking for a cupcake order. She offered a Plan B to me and suggested cupcake toppers with an extra george and Beatles name and she could do this prior to her vacation and mail out to me.... I just rec'd package today and I just love the work she did... I cannot wait for my sister to see this. I know who I will call for my next party in LA

Shop policies

Last updated on October 24, 2011
Welcome and thanks for visiting C for Cupcake Cupcakery Etsy shop!

All items are made to order to fit the theme and colors of your party.

Please note that the colors of our items may look slightly different in person than they do in my store photos.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
Due to the nature of our products, refunds or exchanges cannot be given.

However, if you are ever dissatisfied for any reason, please convo us immediately, so we may come to a resolution.

Quality and customer satisfaction are extremely important to us.
Payment
We only accept PayPal payments. Payment is due at the time you order. Orders will not be filled or added to our waiting list until payment is received. In addition, please note that selecting the e-check option in PayPal will delay the shipment of your order by 4 or more business days while the payment clears.

By laws, sales tax must be collected from all of my California customers. The listing of the cupcake toppers does not include sales tax. PayPal will automatically add the sales tax when you make your payment(s).

I only accept payment through PayPal. Please be sure to complete the money transaction for your item within 48 hours of confirming purchase; otherwise, the transaction will be cancelled. Once final payment is received, we will start process your order Since all our items are made to order, we highly recommend to place your order at least 2-3 weeks before your event. After finishing your order, we will contact you via Convo (via Etsy) to confirm your order as well as the shipping date. You can pay with PayPal even if you don't have a PayPal account.

Click on this link for assistance: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Never bought anything on Etsy before? Click on this link for a step-by-step guide: http://help.etsy.com/app/answers/detail/a_id/245
Shipping
Once you have placed your order, I will send a confirmation message (via Etsy) with your shipping date. Packages will generally arrive within 2 to 3 business days.

IMPORTANT (especially for fondant cupcake toppers): I advise that someone is available to receive the package! It is the best that the package does not sit outside, especially in warm weather. The heat will not ruin the fondant but may cause it to soften. I recommend, especially during warm, humid months, to remove toppers from shipping box immediately upon arrival and place on a flat surface away from heat and humidity (do not refridgerate or freeze). Do not remove from plastic shipping materials until toppers harden up a bit. I am not responsible for damaged caused as a result of the package being exposured to environmental elements upon delivery.

At this time, I only ship within the US.
Additional policies and FAQs
Like my Facebook page for the latest and sweetest news, exciting giveaways and more: http://www.facebook.com/pages/C-for-Cupcake-Cupcakery/151547864920565

Please also stop by our blog and share some love with us: http://c4cupcake.blogspot.com/.