CAROLYNSAXBYTEXTILES

Carolyn Saxby Textiles

St Ives, United Kingdom · 964 Sales

CAROLYNSAXBYTEXTILES

Carolyn Saxby Textiles

St Ives, United Kingdom 964 Sales On Etsy since 2011

5 out of 5 stars
(606)

CAROLYNSAXBYTEXTILES is taking a short break

Loading

Note from shop owner Many thanks to my customers for your kindness and loyalty over the years. My shop will be closed for the foreseeable future (for health reasons). I'm sorry I'm unable to take custom orders or reply to messages at this time. For updates please follow along here - http://carolynsaxby.blogspot.co.uk

Note from shop owner

Last updated on Apr 14, 2016

Many thanks to my customers for your kindness and loyalty over the years. My shop will be closed for the foreseeable future (for health reasons). I'm sorry I'm unable to take custom orders or reply to messages at this time. For updates please follow along here - http://carolynsaxby.blogspot.co.uk

Carolyn Saxby

Contact shop owner

Carolyn Saxby

Shop policies

Last updated on November 22, 2013
WELCOME TO MY SHOP - I hope you see some things that make your heart happy and come back again soon! My art is inspired by the beautiful Cornish town of St. Ives, beach finds, seaside treasures and found objects from nature. My work comes from the heart and I put a lot of love and time into each piece

THANK YOU FOR VISITING

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PAYMENT - please make payment immediately after purchase. I accept PAYPAL and CREDIT CARDS (via direct checkout). THANK YOU.
Shipping
POSTING - I know you want your goodies as soon as possible so I aim to post your item(s) the same or next working day after your payment is received. I post Monday to Friday. I will write and let you know (by convo) the date of posting

UNITED KINGDOM - larger items or items over £30.00 will be sent recorded delivery

WORLDWIDE - insurance / tracking is not included as standard. If you do require an insurance / tracking service please let me know before purchase so that I can let you know how much this will be. If insurance / tracking is not purchased I cannot be held responsible for loss of the item in the post. However, I will always obtain a Royal Mail certificate of posting in any event and will do my best to help in the event of loss. Please allow up to 14 days for delivery if outside of the UK

PACKAGING - all items will be carefully and thoughtfully wrapped. I want you to be pleased with your purchase and overall shopping experience with me

CUSTOMS - please be aware that for items of a much higher value you may be liable for customs charges applicable within your country

THANK YOU
Refunds and Exchanges
CONTACT ME - please do get in touch with me if I can help with anything connected to your purchase. I will do my absolute best to resolve matters. I am grateful for the opportunity to put matters right if you are less than happy with anything

REFUNDS - I can only offer a refund if your item is significantly different than the item I have described. I will do my best at all times to describe accurately the condition of the item, size, colours, materials etc. together with clear photographs

EXCHANGES - In most cases I will not be able to offer an exchange as most of my work is one of a kind and unique. As an artist I do not mass produce items - they come from the heart and are all different

LOSS OR DAMAGE IN THE POST - I cannot be held responsible for loss or damage to the contents of your parcel once in transit. I will, however, do my best to assist with a claim and if insurance has been purchased this should cover both events

Please do get in touch to see if there is a way of resolving any problem you may have

THANK YOU
Additional policies and FAQs
I do take custom orders for my stitched items and beads. If you may like something especially made for you (a special gift for a friend or treat for yourself) please do get in touch with me to discuss ideas, colours and themes. I do not charge extra for custom orders and welcome the opportunity to make something for you ♥