Announcement
Due to COVID-19 postal services as well as manufactures have expressed expected delays, please be patient during this trying time!
Items
Reviews
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Tori on Jan 19, 2022
1 out of 5 starsI don’t have a sash for my bachelorette party thanks to this shop!!! Never received my order. Order was placed in December with a 5-7 day shipping quote, checked in with seller 2 weeks later.. seller failed to respond. Another week later..Seller was able to respond very quickly upon refund request. I NEVER right reviews but I would not recommend this shop. You have to communicate with your customers if there are problems occurring & this owner does not.
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April on Oct 25, 2021
5 out of 5 starsI wore this for my bachelorette weekend and have continued to use it every weekend since! I’m obsessed!
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Jordan on Aug 11, 2021
5 out of 5 starsLove these. Got matching sets for my boys! Soft, high quality
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Michelle on Jul 28, 2021
5 out of 5 starsLooks just like the photos, I'm really happy with the purchase!
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A on Jul 21, 2021
5 out of 5 starsWe ordered black koozies with gold lettering - the koozies were so beautifully made and classy looking. Everyone loved them!
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Deanna on Jun 23, 2021
1 out of 5 starsVery disappointed. Waited over a month, finally when I messaged the seller, was told unable to process my order. Had I not messaged I don’t think I would have ever received my item or been notified. I understand things come up, very unprofessional. I’m happy for others who have received and loved their items.
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charra on Jun 14, 2021
5 out of 5 starsI didnt recieve my first order due to postal issues but the seller was very nice to reach out to me and fix the problem and reship my items. I love my bags and can't wait to give them to the flower girls
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Rachelle on Jun 12, 2021
1 out of 5 starsDO NOT BUY FROM THIS SELLER!! I ordered my items the first week of May and I still haven’t received them. I tried contacting the seller numerous times and at first she responded saying the item was delayed, then shipped, but provided no tracking info. Finally she stopped responding. This is extremely frustrating and unprofessional.
About LaciKeepsakes
Started creating things for friends and family & decided to share my passion! LACI Keepsakes, is named after my sons ❤️
Shop members
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Ciera
Creator, Owner
I am a mother of three and a military wife who loves creating keepsakes for you and yours.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information, including but not limited to names, event dates, personalized hashtags, venue addresses, initials, nicknames, or menu items (for a custom order, for example).
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, LACI keepsakes is the data controller of your personal information. If you have any questions or concerns, you may contact
lacikeepsakes [!at] gmail.com