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CHROMIAandCRYSTAL's Shop Announcement

Chromia & Crystal (formerly LaLaRocque Jewelry), is inspired by the laid back California lifestyle and bringing you bohemian and gypsy chic statement jewelry. This line was created for women who love to show different sides of themselves and appreciate that each piece of jewelry is unique in its own way. From the crystals, to the stones and chain, not one piece is exactly alike.

The name Chromia & Crystal stems from the designer's unique feature of two different colored eyes. Another name for this quality is < HETEROCHROMIA >

All items are handmade specially for you upon placement of your order. Thank you for your support, I am always making new pieces so please come back and visit my shop for your jewelry needs <3

Connect!
Instagram: @chromia_and_crystal
Facebook: https://www.facebook.com/CHROMIAandCRYSTAL

MY SHOP POLICIES (always read before you buy!)
http://www.etsy.com/shop/lalarocque/policy?ref=shopinfo_policies_leftnav

*If you need an item sooner please contact me so we can make arrangements.


{Copyright}

© 2013-2014 Chromia & Crystal
All materials, content, designs, patterns, jewelry patterns, and forms contained within Chromia & Crystal listings, products, and materials are the intellectual property of Chromia & Crystal and may not be copied, reproduced, distributed or displayed without Chromia & Crystals' express written permission.

© 2013-2014
Photography © Grunge Gypsee Photo © Katie Beverly Photography © Petite Monstrosity and ©Kristie Lynn Photography may not be used without express written permission from Chromia & Crystal.


I hope you enjoy my shop as much as I enjoy creating the items in it!

-Heather

CHROMIAandCRYSTAL's Shop Policies

Welcome

Chromia & Crystal (Formerly LaLaRocque Jewelry) is inspired by the laid back California lifestyle and bringing you bohemian and gypsy chic statement jewelry. All items are handmade specially for you upon placement of your order. Thank you for your support, I am always making new pieces so please come back and visit my shop for your jewelry needs <3

Payment

I accept PayPal and Credit/Debit card payments. If you pay with your credit card it will show up on your statement as Etsy Brooklyn NY. If your payment has not cleared within 5 days I reserve the right to cancel the order.

Shipping

Every item is HANDMADE. ALL ITEMS ARE MADE TO ORDER, PLEASE ALLOW 2-5 BUSINESS DAYS (WEEKENDS AND HOLIDAYS NOT INCLUDED) FOR ORDERS TO BE PROCESSED BEFORE THEY ARE SHIPPED OUT.

DOMESTIC
Shipping within the US typically takes 3-5 business days and are shipped via the USPS. I provide Delivery Confirmation on every package.

INTERNATIONAL
I AM NOT RESPONSIBLE FOR CUSTOMS OR TAX CHARGES UPON ARRIVAL. I pay more to ship internationally and am required to fill out a customs form. Your responsible for any taxes or customs you are charged in your country.

Shipping outside the US typically takes 7-14 business days to the UK, Australia, and Canada. Other countries tend to take longer as the duties and customs are stricter. Shipping can possibly take up to 4-6 weeks or more when there are customs delays. Tracking is not available for International shipments unless you would like your order shipped via FedEx or UPS, however the cost is extremely high and you will be paying more for shipping then the cost of the item(s) you ordered.

****PLEASE NOTE: I am NOT responsible for lost, stolen, or undelivered packages. If you would like to purchase insurance please contact me prior to ordering. All lost, stolen, undelivered, and returned packages paid without insurance are the responsibility of the buyer. USPS failures and mistakes are out of my control and are not a reflection of my dedication to my customers.

I will ship to the ship to address provided in your order confirmation, and a shipping confirmation will also be sent to the email you have listed in your order confirmation as well. All packages returned due to the wrong/incorrect address listed will be reshipped at the cost of the buyer

Need it fast? I offer Express (next day) and Priority (2-3 business days) shipping if you would like to upgrade. These services are also available for international shipments Express(3-5) Priority (6-10).

Refunds and Exchanges

Thank you for your purchase from Chromia & Crystal (Formerly LaLaRocque Jewelry) Your business is always appreciated and if you are unhappy with your order (arrived damaged, doesn't fit, not like the picture, etc.) please contact me via email at lalarocquedesigns [!at] gmail.com or via conversation on Etsy. I am happy to resolve the issue

***Orders can only be cancelled on the same day ordered

NO RETURNS OR REFUNDS, IF THE ITEM IS DAMAGED UPON ARRIVAL I WILL EXCHANGE IT FOR YOU WITH A NEW PIECE :)

IF YOU FAIL TO ASK FOR YOUR ITEM BY A SPECIFIC DATE AND I CANNOT GET IT TO YOU IN TIME BECAUSE YOU REQUESTED THE RUSH TOO LATE YOU DO NOT HAVE TO OPTION TO CANCEL THE ORDER.

SHIPPING IS NON-REFUNDABLE

WHOLESALE ORDERS ARE FINAL SALE
*** due to all items being handmade I cannot take returns on whole sale orders as it takes weeks to get them processed and made.

Exchanges will be accepted once the item has been shipped back to Chromia & Crystal with a tracking number

I DO NOT ACCEPT RETURNS DUE TO SHIPPING OR CUSTOMS DELAYS BY THE US POSTAL SERVICE

All items are one size fits all, however if the merchandise does not fit properly you will be offered an exchange. A headpiece with your specific measurements will be sent to you once confirmation has been received that you have mailed the original item back to Chromia & Crystal

*If you send custom measurements, I will make the piece to those measurements and the item will be non-refundable or returnable if it is not the correct fit.

*I reserve the right to not issue an exchange if the item has not been returned within 7-10 DAYS IN NEW CONDITION.

*International Exchanges, please contact me for specifics on my international exchange policy

Best,
Heather
Chromia & Crystal (Formerly LaLaRocque Jewelry)

Additional Policies and FAQs

Yes, I do Wholesale! Please contact me via etsy conversation or at lalarocquedesigns [!at] gmail.com for line sheets and prices.

WHOLESALE ORDERS ARE FINAL SALE
*** due to all items being handmade I cannot take returns on whole sale orders as it takes weeks to get them processed and made.

Last Updated May 27, 2015