The Ritz Heirlooms

Fort Smith, Arkansas · 1222 Sales


The Ritz Heirlooms

Fort Smith, Arkansas 1222 Sales On Etsy since 2010

5 out of 5 stars

Announcement   Our currently processing time is 1-2 weeks.


Last updated on Dec 26, 2016

Our currently processing time is 1-2 weeks.

Jeannie Hayes

Contact shop owner

Jeannie Hayes

PJ Mask Masks
Lace Easter Egg Holders
Lace Easter Egg Holders in Variegated Colors
NICU graduate Onesie
I Aint No Yuppie Boy Jack Onesie
I'm Not Crying, I'm Ordering Dinner Onesie
You Aint Cool Unless You Pee Your Pants Onesie
Stay Calm & Sing Me Soft Kitty onesie
Adoption Shirt, Officially A. . .
Minne Mouse Inspired Disney Trip shirt
Minne Mouse Shirt, Disney Trip shirt
Minnie Mouse 1st Birthday shirt
Handpicked for Earth by my Nana in Heaven
Diaper Loading Onesie
Little Mister Onesie
Burp cloth set, whale, nautical
Burp cloth set, elephant, monogram
Girly Snowman Shirt
Birthday girl gold glitter crown shirt
Pre-K Graduate shirt
Pre-K Graduate shirt
View all 175 items


Average item review
5 out of 5 stars

alravaioli on Mar 22, 2017

5 out of 5 stars

Very good quality product. Beautifully done. Seller was quick with responses and super accommodating to my requests. Will definitely be purchasing again for next years birthday shirt!

Amber Ferguson

Amber Ferguson on Mar 22, 2017

5 out of 5 stars

I ordered a custom Paw Patrol shirt for our daughter as she had to have her two favorite characters, Everest and Tracker, as well as a Green number 6 and Name! Green is her favorite color ;) Jeannie was extremely accommodating with all our requests and even went the extra mile to have it here on her birthday so she could wear it to school! The thought and detail that is put in to these shirts is just simply amazing... Everest's collar and hat rim even had a snow white fur!!! We absolutely love this shop, their willingness to make things perfect and can't wait to order again! Even if the character you need is not displayed (Tracker) in any of her listings, simply ask if she has it...

View all 388 reviews


The Ritz Heirlooms is a Family Affair!!

My Mom, Cathy, has been a seamstress and quilter as long as I can remember. She was always sewing on something. She taught all of us to keep our hands busy. We crafted a lot growing up.

When I started having children, we started making the items we wanted but couldn't find. From there, we decided that we should keep doing that.

So, we opened a consignment store. We mostly sell children's items. Then we've added a small boutique at the front of the store to keep our handcrafted items in stock. We make more than we have room for in the consignment store, so we decided to try Etsy.

We've really loved coming up with new things to make and put in the store. I (Jeannie) run the day to day business and do most of the designing. Mom does most of the sewing. We make a great team that way!!


Shop members

  • Jeannie Hayes

    Owner, Designer

    I am happily married and we have 3 wonderful boys (ages 14, 12, and 3)! The boys keep me pretty busy with Boy Scouts,baseball, and band! I love to come up with cute outfits for kids and sometimes even adults!

  • Cathy Roseberry

    Maker, Designer, Clothing, Quilts

    Cathy is a Mom of 3 and a Step-mom of 3. Between her 6 kids, she now is a Grandmother of 20!! She's been an avid seamstress and quilter most of her life. She credits this to a Grandmother that taught her everything!

  • John Roseberry

    Maker, Designer, Doll Furniture

    John is retired after 35 years a truck driver. His health has kept him from continuing to drive, so now he plays with his grand kids and piddles with wood. Most of his projects have come about after making something for one of the grandchildren.

Shop policies

Last updated on February 15, 2016
Welcome to The Ritz Heirlooms! We strive to provide quality handmade items that everyone can afford. All items are made with love, and we hope you enjoy them as much as we enjoy making them.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
We accept major credit cards and PayPal.
Items will ship via USPS unless otherwise stated. Insurance is optional but advised.

Most of our items are custom made upon being ordered. Our processing time is currently 1-2 weeks before shipping. For Ready made items our processing time is 3-5days.

Insurance is available upon request-paid for by the buyer. Please let me know that you would like this prior to purchase so that it can be added.

International Buyers are responsible for all Custom duties and taxes in your country, The Ritz Heirlooms is not responsible for any added charges.

Convo me about local pick-up or delivery in the Fort Smith, AR area.
Refunds and Exchanges
Due to our gifts being made to order, we have a no refund policy. However, we are committed to exceptional products and want you to be happy with your purchase. Please contact us within 24 hours of receiving your order and we will do our best to correct any problems.

We cannot be responsible for lost packages. Please double check your shipping address prior to completing your order.
Additional policies and FAQs
We'd love to help you make a custom gift!! Feel free to contact me with any questions.