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Carolyn Kohler

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Carolyn Kohler

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Shop policies

Last updated on September 8, 2012
Welcome to my page and thank you for taking the time to view my creations. My pieces are all one off original designs that have required a lot of time and creative energy to produce. They all have their own story, their own journey . . I hope you enjoy the ride!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Although I can not take responsibility for any damage occurring during transit from me to you, if for some reason you are not happy with your purchase please contact me immediately it is received. I will do all in my power to resolve the issue, even if it means remaking the garment. If you require a refund, that is fine, but you will have to pay the postage costs of the return. To date, I have never had a problem with any garment I have sold through many galleries, stores etc
Payment
I accept paypal but if you do not have a paypal account, simply follow the paypal prompts and it will take you to a credit card option. If you have any problems, please contact me. I will also accept layby (layaway) for a 4 week period. Again, contact me to discuss this option. Naturally, the garment will not be shipped to you until it is paid for.
Shipping
I have set minimal postage costs as you will see. These rarely cover the full cost but I accept that. I will post item ordered within 48 hours and will advise when this is done.
Additional policies and FAQs
Please feel free to contact me with any questions regarding my work or my policies. I do custom orders but may require measurements, colour preferences etc that need some discussion before order can be completed. Please allow a minimum of 2 weeks for the order to be created and then postage time on top.