Unique Handmade Designs
CLCOSTADESIGNS' Shop Policies
C.L.CostaDesigns takes pride in quality of workmanship and customer service.
After you purchase I will be happy to send you some samples for a confident color choice.
SHIPPING WITHIN THE US IS BY USPS PRIORITY 1-3 DAY MAIL.
Note on International Shipping: Customs Fees could possibly be charged on delivery. These fees would be in addition to the $14.00 shipping fees that I charge.
I will not issue a refund on unclaimed packages.
You will need to steam and/or press your veil. You can press it on a low steam setting as long as the base of the iron is smooth and clean. You will need to go around the crystals not over them.
They will fog up from the steam but quickly return to brilliant.
You can also steam the veil and let it hang to dry, repeating the process a few times. You can steam right over the crystals. Then press any stubborn wrinkles.
Refunds and Exchanges
ALL ITEMS BEING RETURNED OR EXCHANGED MUST BE IN THE ORIGINAL PACKAGING.
ALL ITEMS CAN BE EXCHANGED IF POST MARKED WITHIN 15 CONSECUTIVE DAYS OF THE DATE I ORIGINALLY SHIP YOUR ITEM.
I ACCEPT RETURNS UNDAMAGED WITHIN 7 CONSECUTIVE DAYS FOR A FULL PURCHASE PRICE REFUND. SHIPPING IS NOT REFUNDED. I expect your return to be postmarked within 10 consecutive days of the date that I originally shipped your item (I ship USPS Priority within the US).
On international shipping items must be post marked 7 days from time of delivery. I do not issue refunds on unclaimed packages.
MY REFUND POLICY IS FIRM and it is a courtesy because I respect the fact that you are buying something sight unseen. I make each veil to order and the crystal veils are labor intensive for sure.
In some cases I may not offer refunds on custom or rush orders. Of course I would make that clear at the time of purchase.
Additional Policies and FAQs
CUSTOM ORDERS WELCOME.
Last Updated January 3, 2015