CMCraftStudio

Handmade Party Decor and More...

Albuquerque, New Mexico · 4765 Sales

CMCraftStudio

Handmade Party Decor and More...

Albuquerque, New Mexico 4765 Sales On Etsy since 2015

5 out of 5 stars
(797)

Announcement   **PLEASE BE AWARE THAT WE ARE AT A 7-10 BUSINESS DAY TURNAROUND BEFORE SHIPPING UNLESS OTHERWISE STATED ON INDIVIDUAL LISTINGS**

Thank you for taking the time to view our shop! We'd love to help you make your event extra special! If you don't see what you are looking for (color/design), please let us know and we can create something special just for you!

We are currently at about 7-10 BUSINESS days processing time (before your order ships), and everything is made to order. If you need your order in less than 2 weeks, please message us BEFORE placing your order to make sure we can accommodate your request. Usually we will suggest purchasing our Rush Listing to bump your order in our queue and/or Upgrading to Priority Shipping at checkout. Priority Shipping WILL NOT speed up processing time, only the actual ship time by a few days. In the rare case we may suggest Priority Express shipping in which we will create a custom listing for you.

Announcement

Last updated on Jul 3, 2018

**PLEASE BE AWARE THAT WE ARE AT A 7-10 BUSINESS DAY TURNAROUND BEFORE SHIPPING UNLESS OTHERWISE STATED ON INDIVIDUAL LISTINGS**

Thank you for taking the time to view our shop! We'd love to help you make your event extra special! If you don't see what you are looking for (color/design), please let us know and we can create something special just for you!

We are currently at about 7-10 BUSINESS days processing time (before your order ships), and everything is made to order. If you need your order in less than 2 weeks, please message us BEFORE placing your order to make sure we can accommodate your request. Usually we will suggest purchasing our Rush Listing to bump your order in our queue and/or Upgrading to Priority Shipping at checkout. Priority Shipping WILL NOT speed up processing time, only the actual ship time by a few days. In the rare case we may suggest Priority Express shipping in which we will create a custom listing for you.

Celina Trujillo

Contact shop owner

Celina Trujillo

View all 460 items

Reviews

About

It all started when. . .

I made a tassel garland! What began as a hobby while staying home with our daughter grew into a full-time job for both my husband and me. We work from home out of our small crafting studio in Albquerque, New Mexico and my sister has even started designing and working on orders too! Our shop specializes in handmade party decor and more, We love making special occasions even more special for our customers, which is why we're always willing to customize colors, names and other details in any of our products or design something new for you!

Around the web

Shop members

  • Celina Trujillo

    Owner

  • Nicole

    Designer

Shop policies

Last updated on August 15, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Should you need to cancel an order, please contact us within 24 hours of purchase. After the 24 hour window, we do not allow cancellations or refunds as your order is already in our production queue. If you realized that you need your order sooner than our posted turnaround time, you can purchase our Rush Listing and/or Priority Shipping upgrades found on our Shop Home Page.

We DO NOT offer refunds or cancellations for digital items.

If an item is received damaged, please contact us within 48 hours of receiving your item so that we can help you find a solution, whether it be sending you a replacement, refunding, or assisting you to file a damage claim with the postal service. We are not responsible for lost or stolen packages.

These policies are subject to change, and any cancellation after the 24 hour window or refund request will be taken at a case by case basis and may be subject to a restocking fee. Shipping costs will NOT be refunded and will be deducted from any refund.

Feel free to contact me if you have any questions! :)
Payment
Orders will not be processed until payment is received.
Shipping
Most items ship USPS First Class. If you need something sooner, message me before making a purchase and we can figure out rates.

Make sure that your shipping information is entered correctly when checking out. We will not be responsible for incorrect mailing information.
Additional policies and FAQs
Most orders ship Standard USPS First Class mail (uninsured); If you would like insurance, please make sure to purchase the Priority Shipping option at checkout.

More information

Last updated on Aug 15, 2018
Frequently asked questions
I like one (or more) items in your shop, however, I'm looking for a different color. Is that possible?

Thanks for visiting our shop! We’re so glad you like our items! We would LOVE to customize them to fit your event. If you just want another a common color (ex. red, yellow, blue, etc.), feel free to let us know in the notes section of your order. Usually we will are able to swap out one color and the glitter finish color (gold/silver) free of charge. When changing or adding multiple colors, there may be add an additional fee, so please contact us before placing your order! If you'd like a particular shade or color (ex. maroon, robin's egg blue, blush, burgundy, etc.), please message me to make sure I can accommodate your request. You may need to provide us with a color swatch if it's not a shade we have on hand or are familiar with.

I want to place an order, but I need it ASAP. Will my order arrive on time?

If you are placing an order for an item that is needed in the immediate future (i.e. 1-2 weeks from now), please message us to make sure we can fulfill your order in time. We may suggest you purchase our "Rush Fee” to expedite your order in our production queue (this will not speed up the shipping method, your order will still ship First Class, but sooner) OR we may suggest that you upgrade your shipping to Priority 2-3 Day Mail (this means your order will still be worked on in its’ normal order, but the shipping method is a little quicker.) Depending on how soon you need your order, we may suggest both.

With any option you choose, we can never Guarantee a delivery date, as we can not control nor are responsible for any postal delays.

I'm interested in/just purchased __________, but want to change __________, __________, and _____________.

First off, thank you for your interest/order! We'd love to create something completely unique just for you.

If you haven't already placed your order, depending on the changes you'd like to make, we may suggest that we create a custom listing for you to reflect those changes. This may change the price of the order.

If you already placed the order, we may need to add an additional charge to reflect the changes you'd like depending on what you are requesting. This will be done by creating a custom listing to include the difference.

Oh No! I just placed my order and realized my address is incorrect. Can you change it?

This is more common than you'd think. While we would love to say yes we can change it for you, with all the emails we get daily, we honestly can't guarantee that we will remember when it’s time to ship your package. Our shipping program will not allow us to save a changed address unless we purchase our shipping label at that time. That being said, we will have to suggest cancelling your order and placing it again with the correct address.

I love your items, but they cost more than other shops I've checked out. Can you give me a discount or match their price?

We’re happy to hear you love our stuff! We work very hard on our designs to create products that make your event extra special. We don't know much about other shops’ products or pricing, but our products are created from high quality materials and assembled by hand. None of our items in our shop are mass produced and most items are made from scratch just for you (we keep very little ready-to-ship inventory on hand.)

As far as discounts, we occasionally offer Promo Codes or run Sales. Be sure to check our Announcement section to see what offers we have going on, follow us on Instagram @celinamariecraftstudio for updates, or shoot us a message and we may be able to put together a custom priced package depending on what you're ordering. :)