CONTRADDICTED's Shop Policies
Welcome to CONTRADDICTED!
In our shop, you will find extraordinary, high-quality, original designer-clothing. All our designs are developed in our atelier in Germany. All our products are either made in limited series or single items.
We draw our inspiration from any possible and impossible corner of the mind and the world. Unexpected encounters, unbelievable stories, inconceivable combinations - we seek to bring together the opposites and mix the contradictions.
Please feel free to contact us for any questions. You can communicate with us in english, german, russian, bulgarian or french language. We are happy to provide you with information on our items, i.e. photos, color options, size recommendations etc.
Please visit our blog and subscribe to our newsletter!
info [!at] contraddicted.de
We accept multi-currencies (eg: EURO, USD, GBP) via Paypal and Bank transfer. Please message us if you cannot find the payment method you want.
We will start making your order after receipt of payment.
Ready-to-be-sent items will be shipped after receipt of payment.
After receipt of your payment, it normally takes 5-10 days to dispatch your order. Please let us know if it is an order for a special event, and we will do our best to arrange it for you.
The shipping prices shown with the description of the item are orientation prices and may vary depending on the country (e.g. not all non-EU countries may require the same shipping price)
We are not resposible for any custom duty or taxes which could occur outside of the European Union.
Refunds and Exchanges
Please do not return the item without our confirmation on the return address. We accept returns within 2 weeks upon receipt. The return shipping is at customers own expense.
We do not accept returns of custom made items if there is no quality problem.
We do our best to satisfy you for every item we sell.
If there is a quality problem, please let us know within 3 days from the receipt of order, and we will do everything we can to solve the issue for you.
1) Clearance/Sales items are not returnable
2) Postage and packaging charges for return will not be refunded
Returns and refunds:
1) The item must remain new and in unused conditions. Please inform us via email within 3 days upon receipt.
2) After our confirmation, please send the item in the original undamaged packaging (or packaging of the same quality). We recommend using a trackable delivery service.
3) We will do our best to issue the refund within 7 working days, but please allow up to 21 days upon receipt by us of your returned goods for your refund to be processed.
Additional Policies and FAQs
If you have questions about availability, size or color of our items please contact us bevor you place an order.
All our products are made by us in Germany . We stock only limited amount of fabrics thus most items cannot be reproduced when sold out. However, if you see something you like but which is out of stock feel free to contact us. We will make the best effort to offer you a fitting possibility and to accommodate your wishes.
If you wish any adjustements on the item of your choice, please contact us before you order, so we can inform you of the possibilities. Depending on the adjustements, we may charge an additional fee to the original price.
We do our best to depict the original colors of our items in the photos, however, due to differing screen calibrations slight color variations may occur.
If you are not satisfied with our service or products, please contact us.
Of course, all personal data neccessary for the production and the trade procedures will be handled confidentially.
info [!at] contraddicted.de
Last Updated May 23, 2013