COZYHORSE

COZY HORSE Dog Coats, Service Dog gear and Accessories

Colorado Springs, Colorado · 3645 Sales

COZYHORSE

COZY HORSE Dog Coats, Service Dog gear and Accessories

Colorado Springs, Colorado 3645 Sales On Etsy since 2007

5 out of 5 stars
(970)

Announcement   Cozy Horse is a small business based in beautiful Colorado specializing in high quality and durable coats, collars, snoods and service dog vests.
Enjoy your look around and thank you for stopping by. If you have any questions please ask.

Closed on Sundays and Tuesdays.

Announcement

Last updated on Dec 7, 2017

Cozy Horse is a small business based in beautiful Colorado specializing in high quality and durable coats, collars, snoods and service dog vests.
Enjoy your look around and thank you for stopping by. If you have any questions please ask.

Closed on Sundays and Tuesdays.

Claudia Jones

Contact shop owner

Claudia Jones

View all 89 items

Reviews

Average item review
5 out of 5 stars
(970)
Maria King

Inactive Etsy Member on Apr 21, 2018

1 out of 5 stars

Conflict resolution skills are nonexistent

Claudia

Claudia responded on Apr 23, 2018

I'm sorry you feel this way. I'm not sure why you would say this. Every question was answered. Your order was completed, insured, shipped, tracked and delivered to your mailbox within a few days of purchase. Is it possible your conflict is with someone else?

Mariah Reeves

Mariah Reeves on Apr 20, 2018

5 out of 5 stars

ALL of my items came in and let me just say these are of the highest quality and we even got a dog treat as a surprise! This seller was pleasant to work with and great with communicating what I wanted done. I will definitely order from them again and highly recommend them!

This listing is no longer available
View all 970 reviews

About

It all started with my love for my animals...

I started making coats and accessories for my own horses and dogs about 16 or 17 years ago. After getting repeated requests from friends and strangers asking me if I could make products for their pets, I decided to create Cozy Horse. I still use some of those original horse blankets and dog coats on my animals to this day! One particular dog coat has graced the back of three different Dobermans, two of which have crossed over the Rainbow Bridge.
My goal has always been to create the best made, most durable, functional and beautiful pet products there are.

Around the web

Shop members

  • Claudia Jones

    Owner, Creator, Designer

Shop policies

Last updated on December 7, 2017
Welcome to Cozy Horse! Here you will find unique hand made high quality items for your pets.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
EXCHANGE POLICY
If you purchase a ready made item from my store (NOT CUSTOM) an exchange may be made. Customer is responsible for all shipping charges on exchanges made. The item must be returned in the same condition that it was received in and must be able to be resold as NEW. It can not be soiled or smell of cigarette smoke or perfumes. If you bought something and it is the wrong size please contact me right away BEFORE returning the item for an exchange. Exchanges are made after the item is received here.
THE ITEM MUST BE RETURNED WITHIN 10 DAYS OF THE PURCHASE DATE IN THE SAME CONDITION IT WAS RECEIVED IN.

*** Please note that CUSTOM ORDERS CANNOT BE RETURNED or exchanged as they are made to YOUR color and size specifications. No exceptions! ***
For this reason PLEASE double check your measurements before ordering a custom made item and ask questions if you are not sure about your measurements!!! If you measure wrong and order something too big or too small it is not returnable. Therefor PLEASE ask questions BEFORE ordering.

If a "reserved listing" or "custom listing" is created for you please make sure that everything stated in the listing is correct. If any changes need to be made, please ask me to make those changes BEFORE you make the purchase. By purchasing your listing you are agreeing that everything stated in the listing in correct. If something was incorrect but made for you according to the listing it is not returnable.
If by some chance you made a mistake on your measurements, the item may be able to be altered but alterations are not free. Lots of time and care goes into making a custom made item. Please take the time to measure correctly.

Patterns are not refundable.
Payment
Credit cards and Paypal are welcomed. I no longer accept personal checks.
Shipping
My processing time for an In stock item is 3-5 business days of received payment. The processing time for a custom made item is usually about 3 weeks All items are shipped via USPS and tracking is provided within the USA. The customer is responsible for making sure that their ship to address is correct. Once the item leaves my shop it is up to the shipping service to get it to your door. I have no control of how they process things or how long they take. Please be patient. Your item will arrive. :)
Additional policies and FAQs
FAQ's:

DO YOU OFFER DISCOUNTS? No, I do not. A lot of time and care goes into making each one of my products. Time is valuable and I do not discount mine.

WHAT IS CORDURA AND WHY DO YOU USE IT?
Ounce for ounce, CORDURA® fabric is more durable than other fabrics. No matter the application, it offers a superior strength-to-weight ratio, making it my first-choice fabric for my dog coats and vests.
For example, CORDURA® fabrics are:
10X more durable than cotton duck
3X more durable than standard polyester
2X more durable than standard nylon
Yes, the fabric costs more, but the benefits far outweigh the extra costs.

DO YOU OFFER WHOLESALE? No, I do not.

More information

Last updated on Mar 31, 2016
Frequently asked questions

Custom and personalized orders

Occasionally I will accept a custom or personalized order.