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COZYHORSE

COZY HORSE Dog Coats, Service Dog gear and Accessories

Colorado Springs, Colorado
|
| 6,076 Sales | 5 out of 5 stars 5 out of 5 stars

COZYHORSE is a Star Seller!

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Average review rating is 4.8 or higher

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COZYHORSE is taking a short break

Note from shop owner Closed to catch up on orders and take a much needed break. If you are interested in one of my products please sign up to receive a notification for when the shop reopens. Thanks!

Note from shop owner

Last updated on Sep 12, 2022

Closed to catch up on orders and take a much needed break. If you are interested in one of my products please sign up to receive a notification for when the shop reopens. Thanks!

Claudia Jones

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Claudia Jones

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Average item review
5 out of 5 stars
(1547)
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About COZYHORSE

Sales 6,076
On Etsy since 2007

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It all started with my love for my animals...

I started making coats and accessories for my own horses and dogs about 16 or 17 years ago. After getting repeated requests from friends and strangers asking me if I could make products for their pets, I decided to create Cozy Horse. I still use some of those original horse blankets and dog coats on my animals to this day! One particular dog coat has graced the back of three different Dobermans, two of which have crossed over the Rainbow Bridge.
My goal has always been to create the best made, most durable, functional and beautiful pet products there are.

Shop members

  • Claudia Jones

    Owner, Creator, Designer

Shop policies

Last updated on May 10, 2022
Welcome to Cozy Horse! Here you will find unique hand made high quality items for your pets.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Returns and exchange details
RETURN POLICY FOR CUSTOM ORDERS: Due to the nature of custom work, I am not able to provide any refunds, returns or exchanges. If you have placed an order for a custom made item, it is a binding contract. Please understand this policy before purchasing!
Again, CUSTOM ORDERS OR MADE TO ORDER ITEMS CANNOT BE RETURNED or exchanged as they are made to YOUR color/size/style specifications. No exceptions!

UNAUTHORIZED RETURNS FOR ANY SUCH ITEMS WILL BE REFUSED.

EXCHANGE POLICY
If you purchase a ready made item from my store (NOT CUSTOM OR MADE TO ORDER) an exchange may be made. Customer is responsible for all shipping charges on exchanges made. The item must be returned in the same condition that it was received in and must be able to be resold as NEW. It can not be soiled or smell of cigarette smoke or perfumes. If you bought something and it is the wrong size please contact me right away BEFORE returning the item for an exchange. Exchanges are made after the item is received here.
THE ITEM MUST BE RETURNED WITHIN 7 DAYS OF THE PURCHASE DATE IN THE SAME CONDITION IT WAS RECEIVED IN.

Patterns are not refundable.
Payment
Credit cards and Paypal are welcomed. I no longer accept personal checks.
Shipping
When an item is shipped, an email with a tracking number is sent to the customer. Any item shipped via priority mail will also have insurance. Once the item leaves my shop it is up to USPS to get it to your door. If in the unlikely event an item is lost in the mail it is the customer's responsibility to contact their local post office with the tracking number that was provided in the email that was sent when the item was shipped.
The customer is also responsible for making sure that their shipping address is correct when placing an order.
Additional policies and FAQs
Due to the nature of my work, I do not offer discounts or wholesale pricing.

More information

Last updated on May 11, 2022
Frequently asked questions
Custom and personalized orders

Occasionally I will accept a custom or personalized order.