CRAFTartesanias

Toys,Dolls,Crafts Made with Much Love and Care

Sunnyside, New York

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome, First Time Shoppers - Get 10% Off in All Our Products !!! -

Announcement

Last updated on May 1, 2019

Welcome, First Time Shoppers - Get 10% Off in All Our Products !!! -

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Craft -Artesanias

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Craft -Artesanias

Reviews

Average item review
4.5 out of 5 stars
(395)
See reviews that mention:
Quality 36 Shipping 57 Customer service 51

About CRAFTartesanias

Sales 2,246
On Etsy since 2015

My Little History :-)

Hi! My name is Zulay V. and I am the owner of Craft-artesanias which specializes in dolls ,Toys,Craft, at affordable prices. My interest in dolls is the basis for my business which was created fifteen years ago. I have been a doll collector basically my whole life. My mom started a collection of Madame Alexander and Vogue dolls for me when I was a baby I seized this opportunity to run a small business based on my personal interest in dolls.

Craft-artesanias is the result of my efforts. At Craft-artesanias offers a wide variety of new dolls, Rosaries and beautiful handmade crafts. All our stock is ready to ship. Whether you are a collector or just looking for a unique gift, I hope you will find what you are looking for. 

Shop policies

Last updated on September 30, 2018
At Craft-Artesanias, we love kids! Since the company’s founding more than 15 years ago, kids have been central to who we are and what we do.

We approach our business operations with responsibility and integrity, understanding the trust parents place in us to do the right thing and act as a reliable partner as they navigate the various stages of parenthood.

It is our mission to bring JOY to the lives of our customers, whether they are kids or kids at heart.

To achieve this, we are dedicated to making our store easy to shop, serving as experts in the toys products and providing fair prices to our customers. We truly understand the joys and challenges of parenting.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We offer 30 days return policy.

* ALL RETURNS REQUIRE PRIOR AUTHORIZATION.

* The buyer must contact us for return instructions. Our address for product returns may not be the same as our mailing address and returns sent to the wrong address may not be accepted, or may incur additional charges in order to redirect to the proper location.

* All accessories are still bagged, as received.

* Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: • -without showing signs of wear or damage in any way.

* Returning costs will be paid by the buyer (if item is defective,we will pay Return Costs)

* 10% restocking fee will apply (if item is defective,We will not charge restocking fee)

* * U$10.00 off (Your first order promotion "if there is" will be debited of the final balance)
Payment
All major credit cards accepted,pay-pal,layaway plans.

If you do not have a PayPal account just click on the PayPal link and follow the directions using any major credit card.

**********************LAYAWAY PAYMENT PLANS*************************

All layaway options are available to U.S.A and International buyers.

** A NON-REFUNDABLE deposit equal to 30% of the price is required.
(not all dolls are available for layaway plan.).

(1) CONTACT us via the Etsy CONVO system.

(2) We will adjust the item to a DEPOSIT ONLY. The deposit must be equal to or GREATER than 30% of the price of the baby. The deposit is NON-REFUNDABLE.

(3) Upon payment of the deposit through Etsy, we will determine the balance due and send invoices on the agreed upon payment plan (bi-weekly or monthly).

(4) ALL LAYAWAYS MUST BE PAID IN FULL WITHIN 2 MONTHS OF DEPOSIT (if not paid in two months there will be handling charges and Free shipping privilege,promotions or discounts will be forfeit)

(5) Shipping & handling fees will be added to the final payment.

(6) Layaway orders cancelled before final payment forfeit all monies paid. No refunds, partial or otherwise will be granted on layaway orders.

(7) Doll will be shipped when final payment is completed as well as any discount pending will be effectuated when final payment is completed.



Reserving Listings:

We will reserve listings for customers up to 4 weeks {1 month}

Please, let us know what you'd like to reserve.
Shipping
We ship worldwide and have considerable expertise in international shipping, based on many years of experience.

We offer:

Free shipping( USA), Overnight shipping,Expedited Shipping.

International First Class.
Priority mail international 6-10 days.
Priority mail express international 3-5 days.

Dolls are dispatched with Tracking and Signature Confirmation at no additional cost.

International orders include insurance at no additional cost.

We will ship international, ** Please be aware we have no control over custom charges, that varies country to country**.

Sometimes they charge and sometimes they do not. If a country decides to tax an item that comes in that cost is the responsibility of the buyer.

We have no way of knowing that information, nor could we collect tax for another country.
Additional policies and FAQs
We offer Wholesale Discounts ( If you have any questions about our Wholesale Pricing, please don't hesitate to contact us).

I need items urgently. Do you offer shipping upgrades ?
Yes, we do. Please contact us for details via messaging service.

More information

Last updated on Jun 29, 2016
Frequently asked questions
Why choose us ?

· Professional supplier on plush toy products.
· Lowest factory price with High Quality.
· Low MOQ for start small business.
· Meet safety standard for Europe and USA.
· Special technology on print.
· Accept assurance order to protect buyer.
· On-time delivery.