Judy Dilbert on Jan 19, 2017
Thanks go it just in time
Amy Bickel on Jan 18, 2017
Ordered the colored garland with just the original insignia. It came exactly as pictured and was adorable.
Behind the Recovery
We are currently in the development stage for many new products. We will tell you our awesome story once we have completed this phase.
Etsy Shop Owner Friends:
Owl Country Quilts- Hollis NH
By the Seashore- Raleigh NC
Friends of the Shop:
Comic Artist Grant Sarber- Worcester MA
Hamiltoons- Worcester MA
Linda Jae Photography- Worcester MA
Studio Four Photography- Cape Coral FL
Around the web
I spent 15 years working various retail jobs. After having my daughter and realizing that working unpredictable hours wasn't working for my family, I quit, became a stay at home mom and opened up shop.
We are not asking you to create a Holodeck or operate the T.A.R.D.I.S. And we assure you you will not develop bouts of narcolepsy from doing so. In fact you may even have a better understanding of what you are potentially purchasing!
Also, please double check that you have provided us with all the information required for processing your order. If we do not receive the required information in a reasonable time frame before the order needs to be shipped we will be forced to cancel the order.
We strive to answer inquiries as quickly as possible. However we are balancing two little ones and this shop so please have patience during non-production hours for response times.
Our Production hours are:
Sunday: All Day
Thank you for visiting TRRP. We hope to serve you for all your special event or geeking out needs. We are still in the development stages of our shop so feel free to message us with any custom ideas you would like and we will see what we can do!
Accepted payment methods
- Accepts Etsy gift cards
Orders may be cancelled for a full refund within the first 24 hours, minus the Etsy/Paypal or transaction fees to process refund and renew listing. If a cancellation is requested after the initial 24 hours and the purchase has already shipped, we cannot process a refund until the product is returned to us in sellable condition. Shipping charges will not be refunded.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
If additional payment is required to complete the order and we haven't received correspondence back from the buyer within 48 hours we reserve the right to cancel the transaction. Additionally if the buyer requires delivery by a particular date that we can not support within the processing and shipping time frames referenced in the listings, we will be forced again to cancel the order.
Please double check that you have provided us with all the information required for processing your order. If we do not receive the required information in a reasonable time frame before the order needs to be shipped we will be forced to cancel the order.
Domestic: All our products get shipped USPS First Class Mail (2-5 business days). Unless weight of the product is over a pound or delicate in nature and requires a box, then the product will be shipped Priority Mail (1-3 business days). Please message us prior to paying if you would prefer a method quicker and we can calculate shipping costs.
International Shipping (Including Canada): All our products get shipped USPS First Class Mail (3 weeks for delivery). Unless weight of the product is over a pound or delicate in nature and requires a box then the product will be shipped Priority Mail (6-10 business days). Feel free to message us prior to paying if you would prefer a quicker method and we can calculate shipping costs. Arrival time can also vary depending on your countries Customs Regulations.
Typically smaller items are shipped via USPS but UPS, FedEx and insurance are also options. Any concerns about shipping methods, arrival times or other options need to be discuss prior to purchasing.
Our shipping prices are based on USPS calculations, we put our shipping supplies cost into the shipping price but do not make any profit on it. If the shipping charges occurred during a transaction are$1 or more less than what you paid we will refund the overage .
We cannot refund shipping costs spent during the transaction. If for some reason postal carriers damage, lose, or don't meet a guaranteed delivery time (Priority Express Only) a claim will be filed by us with the carrier. If the claim is accepted by the carrier, then we will refund the amount you payed up to a maximum of the claim paid to us by the carrier. In no event shall the amount refunded exceed the original purchase cost. Please keep in mind that most cases take up to 6 weeks for a refund.
Refunds and Exchanges
If in the unlikely case that an order was delivered or made incorrectly the items must be returned to us (in sellable condition) in order to receive a refund. If the product is damaged in anyway we cannot assist with any potential refund. Return shipping costs are the buyers responsibility and are not refundable. The orders initial shipping cost will be determined refundable on a case by case basis. If a replacement is needed we can resend the item prior to receiving the initial item back only if an additional payment is received. If a picture has been received and verified that we made an error there will be no charge for replacement shipping (excluding International, Next Day Services, and Priority Express Mail).
Additional policies and FAQs
Custom Requests: If you would like something similar to the items in my shop please contact me with the details. Turn around time for a custom request varies with the size of the project and the availability of supplies. I will give you an estimate of time and cost before I start the work. Additionally due to the nature of custom work payment will be required prior to the product being produced.
Feedback: Please provide feedback! By providing insight into what you liked or disliked about my products you will ensure that new products we post to our shop have the features you want. Remember Etsy is feedback based, not only does your opinion help us bring you great product for a great price, but it also tells future customers about our product. On that note, if you are unhappy with your order or service for any reason feel free to message us.