Alison owen on Jan 19, 2015
Bought the item on December 1st. It is currently January 19th and the item still has not even shipped. Very disappointed as this was supposed to be a Christmas present. Messaged seller twice once mid December and then early January, each time I was assured my item was about to ship. Reading other reviews I can't help but assume that orders placed after mine got made before mine, which is quite unfair.
Michael responded on Jan 20, 2015
Didn't know it was for Christmas gift til Jan 5th. Due to below zero temps, bad wind chill with no heat in shed could not work at that time, continued for a couple weeks or so. Told her and can't risk frostbite. Apparently doesn't understand frostbite or care. Refunded.
nikki stewart on Dec 30, 2014
Amazing customer service. Ordered so close to Christmas and asked if I could have by Christmas and they got it to me 12/23. Great communication and awesome sign for our new lake house!
Anonymous on Aug 30, 2012
Excellent quality, fast shipping, and great communication. My uncle loved it, and he can't wait to hang it in his new beach house!
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