chandra walker on Jun 20, 2016
Love the hat! The shop owner was extra helpful with a customization, and shipped very quickly also.
Jennifer Uss on May 17, 2016
I just love my hat!! I get more compliments about it than I can mention. It's just the cutest thing!!
Kristen Koehler on Apr 15, 2016
Thank you so much!!! I love my hat!!! It's perfect!!!
On custom orders and reserved listings, payment must be made within 24 hours or the purchase may be voided.
Washable items should be done on the gentle cycle in cool water with mild detergent and recommend they be hung to dry, but we like to use the dryer a bit on low to medium heat. If needed, touch up with an iron on low temperature on the back side of an appliqué design or use a pressing cloth. Avoid direct heat to the thread to avoid melting or creating a burn. If the item is appliqued, avoid soaking it to prevent bleeding. If fabric bleeds, use a color catcher or Oxy-clean to remove.
Returns are not accepted on personalized orders. We carefully inspect every order prior to shipping. If there is an issue with quality, please contact us.
We are not responsible for an item that has been washed, and no returns will be accepted.
Accepted payment methods
- Accepts Etsy gift cards
We offer standard shipping and priority shipping via United States Postal Service which includes delivery confirmation. Standard shipping usually takes 2-5 days from the time your order is shipped. Priority shipping usually takes 2-3 days from the time your order is shipped. Please allow up to 7 business days to fill your order.
Refunds and Exchanges
If an item is damaged, a clear photo of the item/damage must be submitted within five days of receipt of the item by the customer. After that time, no refunds or exchanges will be made.