CaesarPony's Shop Policies
Hi Thanks for stopping by.
You can also pay by credit card.
Take a look at this link for help: http://www.etsy.com/help/article/361
Please note: Orders are not shipped until payment is complete. Unpaid orders will be cancelled within 2 days. Since problems do come up with payment from time to time, email us if you are having any difficulties.
CANADIAN // US // INTERNATIONAL SHIPPING
All items are shipped via Canada Post by Air. The cost of tracking packages can be pricy, so I do not include a tracking number. But if you want tracking let me know and I can adjust the shipping price. We're happy to help.
4-10 business days
6-10 business days
7-14 business days
* Sometimes the package can be held up by customs while entering the destination country, so at times there may be a delay. Hang tight!
* If you need something fast and would like an express shipment let us know and it can be arranged at extra cost. We can make it work!
Customers are responsible for any custom & duty & taxes & fees that may be incurred.
Refunds and Exchanges
Refunds and exchanges:
This is on a case-by-case basis; contact me through Etsy conversation to discuss. This is an option that will only be available if the item is damaged in a way that was not mentioned in the listing. There will be no refunds or exchanges based on the size or fit of the garment, please carefully check all measurements in the listing.
If you have any questions about an item we would be happy to help, send me an e-mail before purchase so I can ensure your happy with your Caesar Pony Vintage.
If there are any issues with your item once you've received it, please make me aware before leaving feedback. Happy customers is my primary goal.
Additional Policies and FAQs
How items are measured:
Unless otherwise stated, all measurements are in inches and they are taken on the outside of a garment. Each piece is laid flat before measuring. The measurement is then doubled, an example would be: bust measures 17" flat therefor it is marked as 34". If you would like any additional measurements please let me know.
How to measure your body:
measure under your arms at the fullest part of your bust. Be sure to go over your shoulder blades.
measure around the narrowest part of your torso. Put one finger between your body and the measuring tape, this will allow for a comfortable fit.
stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips.
Last Updated April 7, 2013