CaesarPony

Caesar Pony Vintage - www.ponyvintage.com

Montreal, Canada · 354 Sales

CaesarPony

Caesar Pony Vintage - www.ponyvintage.com

Montreal, Canada 354 Sales On Etsy since 2009

0 out of 5 stars
(135)

CaesarPony is taking a short break

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Note from shop owner Hi,
I'm taking a little break to enjoy the summer with my new baby girl.
Be back soon.
Emily

Note from shop owner

Last updated on Jun 2, 2015

Hi,
I'm taking a little break to enjoy the summer with my new baby girl.
Be back soon.
Emily

Caesar Pony

Contact shop owner

Caesar Pony

Reviews

No reviews in the last year
danelle lee

danelle lee on Feb 24, 2015

1 out of 5 stars

I am a new member. I was very exited but found out that when I received my boots they did not fit I contact the owner she refused to refund my purchase and was very rude. When you have a seller who has a no refund policy it should be noticed that before you hit the button to purchase the item it should be in bold letters. In stead it in a tag call policy and as a new person one would not nessary know to look there. I did find it later after but told me but at that point or was to late. And then to try to open a case with etsy just as bad . No clear tab to open a case . I final gave up , the whole process was confusing and very frustrating It really turn me off ., so know I just look and scared to buy anything .

Caesar

Caesar responded on Apr 20, 2015

Hello Danelle. I am very sorry this was a bad experience for you, but I was extremely clear and precise about all the measurements. You said that you missed the calf measurement in the listing, it up to the client has read all the measurements before ordering. On etsy, we are mostly all tiny businesses, and not a big company like Amazon. We can't just let people try on whatever they want and return it. I am extremely accommodating, and I am never rude to my customers. I am just in a tough spot, because if the buyer doesn't read the listing, I can't go bankrupt trying to send things back and forth across the world. After we spoke I added a link in every listing to my shop policies advising people to read before purchase. All the best, Emily

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About

Curated vintage for a modern wardrobe

I started Caesar Pony because my first love has always been vintage, and I am lucky enough to turn it into a career. I’m located in Montreal, where I share a sunny studio space with three other lovely vintage sellers. A big part of Caesar Pony is pop-up shops, I have organized and participated in many over the years. If you’re in the area contact me for a private shopping appointment, and you can see all the crazy stuff I have in the studio.

As we all know, half the fun of ordering from Etsy is getting exciting packages in the mail. I always include a hand written note to each customer with a little thank-you gift and a coupon code for future discounts.

I want vintage clothing to be seen as a complement to your current wardrobe. Each piece is unique, well made and not something you would find at the mall.

SITE: www.ponyvintage.com

BLOG: www.caesarpony.tumblr.com

TWITTER: www.twitter.com/caesarpony.com

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Shop members
  • Emily Birnbaum

    Owner, Curator, Photographer, Stylist, Accountant And Shipper.

    I have a degree in fine art and in fashion design. I worked in the world of fashion designing womens clothing and handbags, until I decided to leave the rat race to work for myself. I started Casear Pony.

Shop policies

Last updated on April 7, 2013
Hi Thanks for stopping by.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PayPal

You can also pay by credit card.
Take a look at this link for help: http://www.etsy.com/help/article/361

Please note: Orders are not shipped until payment is complete. Unpaid orders will be cancelled within 2 days. Since problems do come up with payment from time to time, email us if you are having any difficulties.
Shipping
CANADIAN // US // INTERNATIONAL SHIPPING
All items are shipped via Canada Post by Air. The cost of tracking packages can be pricy, so I do not include a tracking number. But if you want tracking let me know and I can adjust the shipping price. We're happy to help.
--

SHIPPING TIMES

Within Canada:
4-10 business days

USA:
6-10 business days

International:
7-14 business days

* Sometimes the package can be held up by customs while entering the destination country, so at times there may be a delay. Hang tight!

* If you need something fast and would like an express shipment let us know and it can be arranged at extra cost. We can make it work!

Customers are responsible for any custom & duty & taxes & fees that may be incurred.
Refunds and Exchanges
Refunds and exchanges:
This is on a case-by-case basis; contact me through Etsy conversation to discuss. This is an option that will only be available if the item is damaged in a way that was not mentioned in the listing. There will be no refunds or exchanges based on the size or fit of the garment, please carefully check all measurements in the listing.


If you have any questions about an item we would be happy to help, send me an e-mail before purchase so I can ensure your happy with your Caesar Pony Vintage.

If there are any issues with your item once you've received it, please make me aware before leaving feedback. Happy customers is my primary goal.
Additional policies and FAQs
How items are measured:
Unless otherwise stated, all measurements are in inches and they are taken on the outside of a garment. Each piece is laid flat before measuring. The measurement is then doubled, an example would be: bust measures 17" flat therefor it is marked as 34". If you would like any additional measurements please let me know.

How to measure your body:
Bust:
measure under your arms at the fullest part of your bust. Be sure to go over your shoulder blades.

True Waist:
measure around the narrowest part of your torso. Put one finger between your body and the measuring tape, this will allow for a comfortable fit.

Hips:
stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips.