CaffeinatedPapercuts' Shop Policies
All items are handmade in a smoke-free environment in the one room of the house the cats are not allowed. ;) Unless you're allergic to paper or the faint aroma of coffee it is safe to buy these products.
Where do I get my ideas? From friends, family, browsing through craft stores and my own imagination. It has a way of sneaking up on me at random times, usually when it's nearly midnight and I should be going to bed.
We now accept PayPal and Etsy Direct Checkout, including Etsy Gift Cards!
Payment must be received within 2 days of placing order. Cancellations of stock items may be made up until payment is received.
New York residents - sales tax will have to be added and is not included in the list price.
Standard shipping method is USPS First Class or Priority Mail. If there is a tracking number I will email it to you after posting the package.
Typically it takes about 1-3 business days processing time to send out your purchase. Nearly everything is made and ready to go with the exception of the wedding invitation samples. Those typically take about 5 business days before shipping.
International Shipping: Any additional fees for customs, etc. are the buyer's responsibility.
Need it sooner? Be sure to choose one of our shipping upgrades on the product pages!
Refunds and Exchanges
If you are not satisfied with your purchase for whatever reason please contact us within 7 days of delivery. You will get a refund of the price of the item (shipping costs are not refundable) if the item is sent back unused and in original condition. Return shipping is your responsibility. Custom orders are not refundable.
Some of our products are fragile and while we do our best to make sure they arrive in one piece, accidents happen. Should breakage occur we will replace the item if possible or refund your purchase price, less the cost of postage. If we are able to send you a replacement piece, you will be responsible for the additional shipping charges.
Additional Policies and FAQs
Custom orders are always welcome! Wholesalers, I'd love to talk to you...drop me a convo about the products you're interested in and I'll be happy to let you know what the lead time & prices would be.
Last Updated February 19, 2015