CalligramORama's Shop Policies
Thanks for checking out my shop on Etsy!
All of my calligram prints come in your choice of either a Black mat or an Ivory mat. When ordering please select your color preference. I choose color for you if you forgot to mention so as to not slow down shipping time. Either one looks great!
At this time I accept PayPal and major credit card. Your purchase will not ship out until your payment has cleared. Usually this is instant via paypal but takes longer for credit card payments.
SORRY, NO MORE INTERNATIONAL SHIPMENTS AT THIS TIME.
As soon as I get confirmation of payment, I will ship out your items within 2-3 business days using First Class Mail unless specified otherwise. Shipment goes to Etsy address. If you ordered a made to order item please allow 3-5 business days for me to complete your custom order.
★★PLEASE BE AWARE; These prints ship carefully packaged, in large envelopes and do not fit in most mailboxes. Some postal carriers will not leave these on your porch if they feel it is unsafe. You may need to keep an eye out for a small yellow slip telling you to pick up your print at your local post office.
★★Each order is packaged with the utmost of care to insure they will not be damaged. It is your responsibility to let your mail carrier know not to bend packages that say DO NOT BEND. I cannot be responsible for the damage your carrier causes as I do everything I can from my end to ensure their safety. Thank you for your understanding.
Refunds and Exchanges
I will do my best to insure you have had a satisfactory shopping experience!
♥ If there is any problems with your order please contact me before you leave any Neutral/ Negative feedback, I will try to resolve the problem the best that I can.
Options for returns:
♥If you want to return an item please contact me within a week of receiving the item. Items must be in "like new" condition without the tags removed.
♥If you are not satisfied with your purchase, please contact me before you leave any feedback. Items that received negative feedback cannot be returned until the negative feedback is removed.
♥Make sure the item is in resellable condition and contact me before you return,
merchandise cannot be worn, have an odor, or have the tags removed.
♥Customer is responsible for the shipping cost when returning an item. We will cover the shipping cost of the exchange item. Be sure to get a tracking number for your return package. If we never receive your package and you can not provide tracking information, I am afraid we will not be able to give you an exchange or refund.
If you do not receive your package you must tell me within 20 days or I will not be able to replace lost items. Likewise, if you provide me with the wrong address you must pay a re-ship fee of 10.00 per item.
Additional Policies and FAQs
Thank you for considering buying from CalligramORama!
Copyright © Joni James. All rights reserved by artist. Buyer is not purchasing the rights to the image. Any and all publishing and reproduction rights are reserved solely by the artist. These images are not to be re-distributed, copied, imitated, or misappropriated in any way. All legal rights retained by the artist following the sale of the work. If you are purchasing this artwork with the intention of re-selling this work you must be aware of the Visual Artists Rights Act. Please do not copy or pirate my work..
Last Updated November 28, 2014