CandyWithATwist

Home of the Original Printed Imagemallow® Marshmallow

Middlesex, New Jersey
5,156 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    **************************************************
PLEASE READ BEFORE PURCHASING
**************************************************
All custom orders currently require a 2wk lead time before shipping.

We are not able to accommodate rush order requests at this time.

The lead-time being shown on Etsy as anticipated delivery date is accurate.

Branded marshmallows, Cotton Candy Cakes, Personalized S'more favors and more Shop

Candywithatwist.com for our full selection.

We're know for putting a TWIST on Sweet classics!

Again please note that our current processing time is 10 BUSINESS days BEFORE your order will be shipped. Please do keep this in mind when ordering and listing your requested delivery date.

When ordering multiple items, if shipping seems really high it probably is not calculating correctly. Please message us for a custom quantity listing. When sending a message be sure to include your delivery zip code and the quantity that you would like to order.

For graphics and photos to be used with your order just send those to use using the Etsy messaging feature, Lastly, please also note that when you add items to your cart, you are to provide us with your requested delivery date NOT your event date. Most of our products have a minimum shelf life of 4-6wks (with the exception of our cotton candy cakes which have about a 1 week shelf life) so ordering well in advance of your event is highly recommended

Email Office Hours: Mon-Thur 10:30am - 4pm EST (we’ll do our best to respond quickly to off-hour inquires!)

We will respond as soon as possible!

Visit our website: candywithatwist.com
Instagram: @candywithatwist
Pinterest: @candywithatwist

Stay Sweet - We truly appreciate your business!

*** COVID-19 and Shipping delays***

Please note that shipping delays are still possible due to the effects of the pandemic. We can guarantee that we will ship your orders in a timely manner to ensure freshness of your product and timeliness based on your requested delivery date. However, please note that we are still at the mercy of the shipping companies to do their part and have absolutely no way of controlling the exact date that your order will arrive.

Announcement

Last updated on Apr 17, 2021

**************************************************
PLEASE READ BEFORE PURCHASING
**************************************************
All custom orders currently require a 2wk lead time before shipping.

We are not able to accommodate rush order requests at this time.

The lead-time being shown on Etsy as anticipated delivery date is accurate.

Branded marshmallows, Cotton Candy Cakes, Personalized S'more favors and more Shop

Candywithatwist.com for our full selection.

We're know for putting a TWIST on Sweet classics!

Again please note that our current processing time is 10 BUSINESS days BEFORE your order will be shipped. Please do keep this in mind when ordering and listing your requested delivery date.

When ordering multiple items, if shipping seems really high it probably is not calculating correctly. Please message us for a custom quantity listing. When sending a message be sure to include your delivery zip code and the quantity that you would like to order.

For graphics and photos to be used with your order just send those to use using the Etsy messaging feature, Lastly, please also note that when you add items to your cart, you are to provide us with your requested delivery date NOT your event date. Most of our products have a minimum shelf life of 4-6wks (with the exception of our cotton candy cakes which have about a 1 week shelf life) so ordering well in advance of your event is highly recommended

Email Office Hours: Mon-Thur 10:30am - 4pm EST (we’ll do our best to respond quickly to off-hour inquires!)

We will respond as soon as possible!

Visit our website: candywithatwist.com
Instagram: @candywithatwist
Pinterest: @candywithatwist

Stay Sweet - We truly appreciate your business!

*** COVID-19 and Shipping delays***

Please note that shipping delays are still possible due to the effects of the pandemic. We can guarantee that we will ship your orders in a timely manner to ensure freshness of your product and timeliness based on your requested delivery date. However, please note that we are still at the mercy of the shipping companies to do their part and have absolutely no way of controlling the exact date that your order will arrive.

Items

5156 Sales
 

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Candy With A Twist

Contact shop owner

Candy With A Twist

Reviews

Average item review
5 out of 5 stars
(1041)
See reviews that mention:
Quality 61 Shipping 181 Customer service 133

About CandyWithATwist

Sales 5,156
On Etsy since 2011

Candy With A Twist!

Candy With a Twist was born...

Shop members

  • Nila

    Owner, Lead Candy Stylist, Designer

    Self-proclaimed as "The Candy Stylist" and a Gummy Connoisseur, Nila has quite the sweet tooth. So much so that she decided to turn her long-term love affair with sugar into a confectionary enterprise guaranteed to make you smile.

  • Ruby

    Maker

  • Nora

    Maker

  • Kay

    Assistant

  • Nicole

    Customer Service, Assistant

Shop policies

Last updated on January 7, 2021
Welcome to Candy With a Twist where we aim to make all of your celebrations a sweet success! We are the premier online sweets boutique that is the first to offer personalized marshmallows, logo s'mores kits, printed graham crackers, hot chocolate sticks, Custom Candy Cabobs and more!

Candy With a Twist!
Making marshmallows cool again!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We like for our customers to be 100% happy with their order. If for some reason you feel that a refund is necessary please let us know. We are happy to work out the details so that everyone's expectations are met.
Payment
We accept payment via

-All major credit cards
Shipping
We operate on a Mon-Wed shipping schedule (unless you are local to NJ) to ensure your package does not sit in a shipping facility over the weekend. We ship via USPS, UPS or FedEx depending on which is more economical and best fits the needs of the item(s) being shipped. If you have a preferred shipping method please let us know so that we can adjust the shipping costs accordingly.

Again shipping days are Mon-Wed to ensure the best chance of receiving it before the weekend. We can NOT be held responsible for products destroyed due to melting in hot weather.

***IMPORTANT Please read***
Please be sure to provide your requested delivery date for your order. Since this is a food item we prepare/ship all orders on the Mon-Tue during the WEEK of your specified need by date to ensure freshness. However, please DO NOT LIST YOUR EVENT DATE as the requested delivery date. We ship via USPS unless otherwise arranged. Transit time via USPS is generally 2-3 business days however, shipping delays do occur and once the packages have been shipped we can NOT be held liable for missed event dates/late deliveries.

Shipping & Warm Weather

During the months of May-September ice packs are required for your order. We also recommend an expedited shipping method (2nd day or overnight) be used for the shipment of your order.

Our shipping prices shown only apply to shipping in the Continental U.S. (Alaska & Hawaii not included). If the delivery address you provided in checkout or through email communications is incorrect, then we are not responsible if your order is delivered to the wrong address. We ship Monday-Wednesday and will send you the tracking number once your package has been sent.

Please keep in mind that chocolate melts so be sure track your package carefully! 

Once package has been given to the shipping company (USPS, FedEx, UPS, DHL) We can not be held responsible for any damage or shipping delays. All claims would need to be filed with the respective shipping company.

Do I need ice packs for marshmallows?

Yes and no. The thing to keep in mind is that heat causes marshmallows to expand (hence toasted marshmallows) which in turn could cause the image to have a “cracked” appearance. Purchasing warm weather packaging is the only way to keep this from happening.

PACKAGING: 
All of our items are packaged in clear food-safe plastic bags and heat sealed for freshness.

Proper storage of your order:
In order to preserve the integrity of the image shown on your products please be sure to store these items in a cool dry place and out of direct light/sunlight until they are ready to be used. The images do not last forever and exposure to light for prolonged periods of time may cause a slight discoloration of the image on the marshmallow product. However, please know that despite the possible change that may occur they are still completely safe to eat.
Additional policies and FAQs
***IMPORTANT Please read***
Unfortunately, at this time we are unable to honor requests for date specific delivery dates at the moment. Orders will ship in accordance with the information shown to you during checkout. If this does not work for your purposes please be sure to request a refund within 24hrs of your purchase.


Thank you so much! Your patience is greatly appreciated.

www.candywithatwist.com

File requirements (minimum):
300dpi jpg, or png

****All order inquiries please CONVO US ONLY! Please do not e-mail us as you will receive a faster response via Etsy convo******

FAQ's

Are your items nut, gluten or milk free?
Due to the fact that we do acquire our products from a variety of sources, there is a possibility that our products may contain traces of allergens such as corn, soy, tree nuts, peanuts, milk, wheat, and egg. If you or an intended recipient have a severe allergy we recommend that you NOT purchase our products as we cannot guarantee 100% that cross contamination has not occurred.

Do you offer a discount on large orders?
Yes, we do offer discounts on orders of 250+ pcs 10% off, 500+ pcs 15% off

Is the image that appears on the marshmallow edible?
Yes, the image is completely edible as they are created using FDA approved edible ink

My event is not until 3 months from now so when should I order?
Business tends to fluctuate so certain times of the year are busier than others (i.e. Christmas, Valentine's Day, Easter, Wedding Season, etc...) The more notice that we have for your order the better. When an order is placed we immediately add you to our production schedule to ensure that you receive your order in time for your event. Currently we will accept orders up until 6 months to your event. So be sure to plan early

How exactly should I store my personalized sweets?
All items should be kept in a cool dry place and out of direct sunlight or heat until they are ready to be used/eaten/displayed. Due to the nature of the edible ink used to personalize items, prolonged exposure to both natural and artificial light will eventually cause the image to fade. (*please note that this is not an overnight process but being on display in a sunny room you will see a difference in the vividness of the original image) Feel free to ask us any questions that you may have.

I noticed that you have a carnival theme on an item that i'm interested in. Is it possible to do a Ballerina or princess theme instead?
Absolutely! We can customize pretty much all of our items to match any theme that you may be looking for. Just send us a convo with what you want...we'll be happy to help :0)

I've purchased an invitation from another Etsy seller that I would like to have matched to your products. Can you do that?
Yes, we can (possibly) do this as well. However, out of community respect we would need to contact the shop owner in order to get permission. Most are very happy to allow this but in the event permission is not given we'd be happy to come up with a design that closely matches your party/invite theme :0)

Do you offer marshmallows that do not contain gelatin?
We do have access to standard size (1") non gelatin marshmallows. Please let us know if you are interested in using them for your order

I have a company logo that I would like used on one of your products are you familiar with PMS?
Yes, we do take the time to color match so please be sure to send the PMS code for your order. However please note that since we are using food coloring for the customization and not traditional printing inks, we CANNOT guarantee exact color matches.

Do you offer custom items?
Absolutely! As a matter of fact we LOVE them...We love candy and we love to be creative with it. We've created everything from Candy Cabob bouquets to a Sweet 16 dress...We love a challenge! What would like for us to create or you!

More information

Last updated on Oct 22, 2019
Frequently asked questions
Are your items Kosher?

No, at this time we do not offer any Kosher items.

Can I place my order now and have it shipped at a later date?

Absolutely! No need to wait until the last minute to order! Simply enter your requested delivery date at check out and we'll ship your order to arrive by the requested delivery date.

All of our products are made to order so they are created just for you! Please be sure to allow adequate processing time.

Can I put an image on the front and then writing or something cool on the back?

No, At this time we only offer customization on 1 side of the marshmallow.

Are your products safe for individuals with nut allergies?

Although we do not deal directly with any tree nuts/peanuts etc... all of our products do come with an allergy warning label for nuts/tree and peanuts, dairy and wheat gluten. To err on the side of caution we suggest that you do not purchase our products for anyone with any life-threatening food anaphylaxis.

Are the images safe to eat?

Yes, the ink used is made from all food-grade ingredients and is FDA approved

How should I store my items until I am ready to use them?

We suggest that you do not refrigerate or freeze any of your items. The ideal place for our products is in a cool dry place away from heat and direct light/sunlight. Due to the nature of the "ink" (food coloring) used for the images, prolonged exposure to the light will cause fading and discoloration. It's best to keep you items stored away until they are ready to be used for your event. In these conditions, the shelf life for our products average about 6-8 weeks.

Do the marshmallows come individually wrapped?

Yes, all of the items we produce are individually wrapped unless the product description states otherwise. We can also honor requests for bulk packaging. Feel free to just send us a message if this is your preference.

I noticed that some of the marshmallows are not always printed vertically, why is that?

The orientation of the marshmallow during printing is determined by the graphic/logo provided. A stacked vertical design will result in the marshmallow being printed in a vertical upright orientation. A graphic that is landscaped and wide, will result in the marshmallow being printed on its side and unable to stand.

This is done to ensure the best most legible and proportionate print is achieved. If you would still prefer to have the marshmallow printed vertically please let us know. It can still be done just please understand that it will result in a much smaller final result.