CaneAndCo

Cane & Co. --- Custom Dog Clothing for the Posh Pup!

Walpole, Massachusetts On Etsy since 2016

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Buyers bought gifts from this shop and gave them 5-star reviews!

CaneAndCo

Cane & Co. --- Custom Dog Clothing for the Posh Pup!

Walpole, Massachusetts | 1,095 Sales

CaneAndCo is taking a short break

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Note from shop owner Due to the COVID-19 crisis, we are temporarily unable to take new orders effective 4/1/2020. We will return to normal business once it is safe to do so. Please feel free to reach out to us at caneandcompany1 [!at] gmail.com if you have any questions.

Note from shop owner

Last updated on Apr 11, 2020

Due to the COVID-19 crisis, we are temporarily unable to take new orders effective 4/1/2020. We will return to normal business once it is safe to do so. Please feel free to reach out to us at caneandcompany1 [!at] gmail.com if you have any questions.

Kiersten Levin

Contact shop owner

Kiersten Levin

Reviews

Average item review
3.5 out of 5 stars
(135)
See reviews that mention:
quality 37 shipping 19 customer service 29
  • Hilarie on Apr 21, 2020

    1 out of 5 stars

    If I could leave less than 1 star I could. I purchased this jacket on Jan 10, super excited for my dog to have a cute fleece jacket. I received a message from Kiersten saying the package would be in the mail at the end of Feb but by the middle of March the tracking information still said it was awaiting the package from the sender. After numerous attempts to get this package delivered and multiple excuses from the seller, I had to open an official case with Etsy. I finally received the package today and it is completely disappointing. The material is cheap, the colour is not as I requested (I messaged the seller to request a neon orange and even sent her a photo but the jacket came in pink), and the jacket is way too small for my dog even after providing her with the correct measurements. Don't even bother.

  • Michelle on Mar 17, 2020

    1 out of 5 stars

    Wow. I am kind of in shock. After reading glowing reviews about this seller I ordered my Iggy a $300 snowsuit and boots for the winter on Dec. 21. It still hasn’t arrived. The seller said over two weeks ago after numerous excuses that she (Finally) shipped it, but a tracking number says only that she printed a shipping label but did not actually mail the package. I now must file a formal complaint with Etsy after numerous attempts to resolve this. I’m out $300 and my dog has been frozen all winter. I hate to leave negative reviews, but this feels dishonest at this point.

  • Michelle on Mar 17, 2020

    1 out of 5 stars

    Wow. I am kind of in shock. After reading glowing reviews about this seller I ordered my Iggy a $300 snowsuit and boots for the winter on Dec. 21. It still hasn’t arrived. The seller said over two weeks ago after numerous excuses that she (Finally) shipped it, but a tracking number says only that she printed a shipping label but did not actually mail the package. I now must file a formal complaint with Etsy after numerous attempts to resolve this. I’m out $300 and my dog has been frozen all winter. I hate to leave negative reviews, but this feels dishonest at this point.

  • Alexis on Feb 29, 2020

    1 out of 5 stars

    I placed my order on November 29, 2019 and still have not received it. I have been in constant contact with the shop owner and she has ensured me it should be coming and she will provide me a tracking number. Still have not received anything..

  • tanya on Jan 1, 2020

    5 out of 5 stars

    Got to test Sadie’s new coat today 💕
    Love it! Thank you

  • Nicole on Nov 23, 2019

    5 out of 5 stars

    Sweater is beautiful, soft and well made. It did take quite a while to receive, but it was worth it. If you have a curvy greyhound/iggy that is all lungs and you can’t buy off the rack, this is a great sweater. Note: there is no velcro or snaps.. its all one piece but was not hard at all to get on. Tip: add one inch to the neck measurement, ours is a little snug.

  • Eugene on Nov 10, 2019

    1 out of 5 stars

    i NEVER RECEIVED THIS ITEM. I WANTED IT BY HALLOWEEN. CANCEL AND REFUND MY MONEY. RIPOFF COMPANY

    Kiersten

    Kiersten responded on Nov 26, 2019

    Hi Eugene, We're sorry for the confusion and frustrating experience. As we never received measurements from you, we were unable to complete your order. We cancelled and fully refunded your order, and also offered to send you the costume or another item completely free of charge to make up for not having a costume for this Halloween, but you declined our offer. We hope you'll give us another chance to meet and exceed your expectations in the future. Cane & Co.

  • Miles on Nov 5, 2019

    5 out of 5 stars

    Beautiful pajamas that fit the dog perfectly! Thank you!

  • Megan on Oct 29, 2019

    5 out of 5 stars

    This is my 3rd or 4th experience with this seller/shop, and while this particular experience was less than stellar, I'm still going to give it 5 stars because of the way she handled it once I voiced my displeasure. I also believe it's important and fair to consider the overall experience with the shop and seller, and overall it's been great. She is incredibly talented and her items are very high quality; because of her talent and high quality items, she is often running behind. But once I spoke to her about it, she handled it amazingly and I really appreciated it. Five stars and two thumbs up.

  • eva on Aug 7, 2019

    5 out of 5 stars

    We love the harness! Thank you!

About CaneAndCo

Sales 1,095
On Etsy since 2016

At Cane & Co. we hand-make and custom tailor all of our products to order!

I started making clothes for my two Italian greyhounds out of necessity. We live just outside of Boston and our pups are not very tolerant to cold weather. However, we were sick of buying generic clothes from pet boutiques that didn't fit the unique body shape of Iggy's. Seeing our two Iggy's in pajamas, raincoats, and snowsuits always seems to bring smiles to everyone we encounter and we wanted to be able to share those experiences with the entire dog-owning/loving community!

I have a passion for fashion and believe that your pet can be an extension of your own personal style. But I also make sure that our products are just as functional as they are fashionable, keeping your pets warm and cozy in the cold weather and dry in the wet weather.

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