CaptiveMoonMagic

Privacy Policy

Last updated: [July 2026]

Captive Moon Magic (“I,” “me,” “my,” or “the shop”) respects your privacy and is committed to protecting the personal information of my customers and visitors.

This Privacy Policy explains how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com and its related sites and services.

This Privacy Policy does not apply to the privacy practices of third parties that I do not own or control, including Etsy or any third-party services accessed through Etsy. Please refer to Etsy’s Privacy Policy for information about how Etsy collects, uses, and protects your information.

Information I Collect

To fulfill your order, you must provide certain information that you have authorized Etsy to provide to me. This may include:

Your name
Email address
Shipping address
Payment information
Details of the product(s) you purchase
Any information necessary to complete custom orders or customer requests

You may also choose to provide additional information when you contact me directly, such as details related to custom artwork, personalized items, or special requests.

Why I Need Your Information and How I Use It

I use your information only when necessary to provide my services and operate my shop. This includes:

Processing and fulfilling your orders
Providing customer support
Communicating with you regarding your purchases
Resolving disputes or issues related to your order
Creating and improving my products and customer experience
Maintaining business records required for legal, tax, and accounting purposes

I may also use your information when you have provided consent, such as when you choose to subscribe to a mailing list or receive updates from Captive Moon Magic. You may withdraw your consent at any time.

I may retain and use information when necessary to comply with legal obligations, respond to legal requests, enforce my policies, or protect the rights, safety, and security of my customers, my business, or others.

Information Sharing and Disclosure

Customer information is important to my small business. I only share personal information when necessary and in limited circumstances.

Etsy

I share information with Etsy as necessary to provide my services, process transactions, and comply with Etsy’s Seller Policy and Terms of Use.

Service Providers

I may work with trusted third-party service providers to help operate my business, such as shipping providers, payment processors, website providers, or other services necessary to fulfill orders.

I only share the information needed to provide those services.

Business Transfers

If Captive Moon Magic is involved in a business transfer, such as a merger, acquisition, or sale of the business, customer information may be transferred as part of that transaction only as permitted by applicable law.

Legal Requirements

I may collect, use, retain, or share information if I believe it is reasonably necessary to:

Respond to legal processes or government requests
Enforce agreements, policies, or terms
Prevent fraud, illegal activity, or security issues
Protect the rights, property, and safety of my customers, my business, or others

Data Retention

I retain personal information only for as long as necessary to provide my services, maintain business records, comply with legal and tax obligations, resolve disputes, and enforce my agreements.

When information is no longer needed, I will securely remove or dispose of it when possible.

Transfers of Personal Information

Captive Moon Magic operates in the United States. Your personal information may be processed and stored in the United States or through third-party services used to operate my business, including Etsy and other service providers.

These services maintain their own privacy policies and security practices.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access

You may request access to the personal information I hold about you.

Correction, Restriction, or Deletion

You may request that your personal information be corrected, restricted, or deleted when applicable.

Please note that I may be required to retain certain information to comply with legal, tax, or business obligations.

Marketing Communications

If you choose to receive promotional communications from Captive Moon Magic, you may unsubscribe at any time.

Concerns

If you have concerns about how your information is handled, please contact me directly so I can address your questions.

Handmade Product Information

Captive Moon Magic creates handmade artwork, candles, soaps, stationery, ritual-inspired items, and other handcrafted goods.

Customers are responsible for reviewing product descriptions, ingredients, materials, and any provided care or safety instructions before using any product.

Ritual-inspired products are created as part of a creative and personal experience and are not intended to replace professional medical, financial, legal, or other professional advice.


Contact Me

For questions regarding this Privacy Policy or your personal information, please contact:

Shei (LunatiCaptive)
Owner & Artist
Captive Moon Magic

Email: admin@lunaticaptive.com

You may also contact me through my Etsy shop.