CaribouClassics
Provo, Utah
Shop policies
Last updated on
October 12, 2017
All of our items are carefully handcrafted in house, and carefully packaged and shipped to you from the USA.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
All sales are final. Because we make each item to order, we are creating an item especially for you that cannot be resold.
If for some reason your item arrives in a damaged condition, we send you a size you didn't order/ask for, or the wrong style/design is sent, please give us the opportunity to rectify the problem.
Please use the accurate, manufacturer supplied size guides in each listing to determine fit before purchasing. It's also necessary to be realistic about your own body type and measurements vs. the photos of the model wearing the shirts ;)
If for some reason your item arrives in a damaged condition, we send you a size you didn't order/ask for, or the wrong style/design is sent, please give us the opportunity to rectify the problem.
Please use the accurate, manufacturer supplied size guides in each listing to determine fit before purchasing. It's also necessary to be realistic about your own body type and measurements vs. the photos of the model wearing the shirts ;)
Payment
The shop accepts both Paypal and Direct Checkout payments.
Shipping
We will ship all orders within 2-3 business days, using USPS First Class Mail (some older listings say 3-5, but it is now 2-3 business days). If the Priority Mail option is selected, your order will be bumped to the top of the queue AND shipped with USPS Priority Mail. If we experience any rare, unexpected delays, customers will be informed as soon as possible.
International Customers: Please contact us with your postal code so that we may be able to figure out the shipping price to your area and create a custom listing with that price for you. We are not responsible for any importing duty fees that buyers may incur.
Our shipments do not come standard with insurance. Please see our separate insurance listing for details.
International Customers: Please contact us with your postal code so that we may be able to figure out the shipping price to your area and create a custom listing with that price for you. We are not responsible for any importing duty fees that buyers may incur.
Our shipments do not come standard with insurance. Please see our separate insurance listing for details.
Additional policies and FAQs
We love to take custom orders. If you have a silhouette or an outlined design that you are interested in having made into a shirt, please send us a copy of the image and we will do our best to work with it. We reserve the right to use all custom listings in future listings.
We are happy to work with anyone who wants to wear our designs but cannot wear the shirts we have supplied - for whatever the reason may be. Please contact us about options regarding our decal availability.
We are happy to work with anyone who wants to wear our designs but cannot wear the shirts we have supplied - for whatever the reason may be. Please contact us about options regarding our decal availability.