Stationery and Gifts by Cari Mateo
Carimateo's Shop Policies
Hello and welcome to Cari Mateo, a family-maintained small business! Most of our items are designed and/or handmade lovingly by family members.
Thank you for visiting us and please come back again soon.
We accept Etsy and Paypal payments. If payment is not made within 5 days of purchase, the transaction will be canceled.
Not signed up for Paypal? this might be helpful... http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
We ship out items only after the Etsy and Paypal transaction has cleared, without exceptions.
All purchases over $15.00 are shipped USPS first class with signature requested. We are sorry that this increases the original purchase price but we do want to be sure that your package arrives promptly and delivered only to the intended buyer.
Orders under $15.00 are shipped USPS first class with delivery confirmation.
International orders: The buyer is responsible for any and all duties and custom
charges incurred. All items are shipped USPS first class with mailing confirmation.
Please tell us destination and we will calculate shipping price for you.
Refunds and Exchanges
We take great effort to provide excellent products and look over every item sent out
to assure that they are in perfect condition. Don't hesitate to ask us any questions
regarding an item.
However, please contemplate your purchase carefully as we consider all sales final.
No exchanges, no returns...but with some wiggle room if you're totally dissatisfied.
Refunds will not be offered for items damaged by mail service.
Additional Policies and FAQs
- Please allow for slight variances of handmade products. We will provide each item
an accurate product description and include as much detail as possible.
- Colors may suffer slightly due to photography and different monitor resolution. If
color is vital to you please convo us before making a purchase.
- Please note that none of our items are tested nor recommended for children.
Last Updated April 7, 2014