CarlieBeads

Nature, vintage and found treasure inspired jewelry

Whitehorse, Canada On Etsy since 2010

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

CarlieBeads

Nature, vintage and found treasure inspired jewelry

Whitehorse, Canada | 130 Sales

Items

 
Carlie Ferland

Contact shop owner

Carlie Ferland

Reviews

Average item review
5 out of 5 stars
(31)
See reviews that mention:
quality 3 shipping 6 customer service 4

Shop policies

Last updated on September 9, 2012
Carlie Beads is a one woman show, run by me, Carlie. My top priority is giving my customers a smooth and enjoyable buying experience.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
My number one priority is for you to LOVE your jewelry purchase and that you are happy with your shopping experience at Carlie Beads. If for any reason you are not happy with your experience while shopping at my store, or have an issue with an item, instead of leaving bad feedback, please contact me first via a convo. I take feedback very seriously and know we can come to a mutually agreeable solution to any issue together.

If you would like to return an item, please do so within seven days of receiving it, in its new, unworn, and original condition. All returned items must be insured.
Refunds will be given for the cost of the item after I receive it back, minus the shipping costs.
Payment
PAYMENTS ARE PROCCESED SECURELY VIA PAYPAL- Either via Credit Card, or with an existing Paypal account.

**PLEASE** ensure your Etsy & Paypal shipping address MATCH WITH THE SAME CORRECT SHIPPING ADDRESS. Otherwise your order will be delayed while I wait to confirm the correct address before shipping.
Shipping
I complete and ship orders out within 1-5 working days of cleared payment received.

Carlie Beads purchases are packaged in a jewelry box tied with ribbon for easy gift giving. I can also gift wrap and attach personal gift messages if you would like to have the item sent directly to recipient. Make a special request at time of checkout and just let me know what your preferences are.

I try to ship all packages within 24 hours after receiving payment (excluding weekends and holidays).

Option for local pick-up.... please contact me and I'm happy to make arrangements.

Items are shipped by Canada Post.
Canada Post's estimated delivery times:
Within Canada: 2–14 business days
Within the USA: 5-21 business days
International (Overseas): 7-21 business days

**This is only an estimate and it can take longer depending on customs clearance times.**
If you would like to choose another, quicker way of shipping please contact me and I will provide you with shipping estimates.

Depending on the customs on both arrival and departure countries, packages could take a few days more or less.

Any customs and duty charges are the responsibility of the receiving party.


IF YOU REQUIRE A TRACKING REFERENCE FOR YOUR PACKAGE YOU MUST PURCHASE UPGRADED SHIPPING VIA AIRSURE, INTERNATIONAL SIGNED FOR, RECORDED DELIVERY, OR SPECIAL DELIVERY, DEPENDING ON WHERE YOU ARE LOCATED. CONTACT ME BEFORE PLACING AN ORDER WITH YOUR LOCATION FOR MORE INFORMATION AND A PRICE QUOTE.

A Receipt of Posting is obtained for every order. This offers limited coverage for postal loss (determined by Canada Post on a case by case basis). In the rare event that an order is lost in the post I will file for loss, however this takes several weeks from the time of filing (overseas packages can be filed as lost after 25 working days have passed). For this reason trackable postage is recommended if you're not willing to wait for the claims process involved in filing for loss with the Certificate of Posting.

**STATING A DATE AT CHECKOUT THAT YOU WANT AN ORDER BY DOES NOT IN ANY WAY GUARANTEE THAT YOU WILL RECEIVE THE ORDER BY THIS DATE** IF YOU REQUIRE EXPEDITED SHIPPING WITH A GUARANTEED ARRIVAL DATE YOU MUST CONTACT ME PRIOR TO ORDERING. ALL ORDERS ARE SHIPPED IN ACCORDANCE WITH THE INFORMATION STATED ABOVE.
Additional policies and FAQs
If you have any questions regarding your order, please email the date of purchase, your user id, and the item(s) purchased. This will ensure a speedy response.
Please do not hesitate to email me with any questions: carliebeads [!at] live.com

Wholesale Inquiries Welcome!
Please contact me regarding Wholesale purchases to arrange pricing.

Repairs:
Within one year of purchase, in a case where your item becomes damaged due to normal wear, I will happily repair them for free of charge.

Disclaimer:
In all my shop listing I have made every effort to ensure that the images match the item as closely as possible! However, colors do vary on different monitors. Some images have been enlarged to allow for details to be shown. Please read the descriptions for details on actual size of each item.