CarlysHaven

Handmade in a smoke/pet/perfume free studio in Montana!

Helena, Montana · 359 Sales

CarlysHaven

Handmade in a smoke/pet/perfume free studio in Montana!

Helena, Montana 359 Sales On Etsy since 2011

5 out of 5 stars
(168)

Announcement   From now until forever almost every item in my shop is free domestic shipping, including Guam and Puerto Rico...no coupon needed.
Convo me for layaway options.
Silver and gold tone earrings can be made into clip ons, and all earrings can be put onto plastic ear hooks for those with metal sensitivities!
I love custom orders, so if you don't see it, please feel free to ask.

Announcement

Last updated on Mar 23, 2017

From now until forever almost every item in my shop is free domestic shipping, including Guam and Puerto Rico...no coupon needed.
Convo me for layaway options.
Silver and gold tone earrings can be made into clip ons, and all earrings can be put onto plastic ear hooks for those with metal sensitivities!
I love custom orders, so if you don't see it, please feel free to ask.

Crystal Hamlin

Contact shop owner

Crystal Hamlin

About

It all started one day while cleaning my garage...

After my surgeries I was cleaning out our garage and found my daughters old acrylic bead set, we started playing with it again and I really thought it was fun...so the next day I found Fire Mountain Gems and the rest is history! My shop is named after my daughters...Carly and Haven.

Shop members

  • Crystal Hamlin

    Owner, Maker, Designer, Curator

    I have been a chef for most of my life but after a couple surgeries I was unable to be on my feet for a while so I found a hobby I could do sitting down. Now of course it is less of a hobby and more of a full blown obsession.

Shop policies

Last updated on June 12, 2017
Hi, Welcome to Carly's Haven Jewelry, where everything is handmade by me in a smoke/pet/perfume free studio in Montana. I try my hardest to make everything as close to perfect as possible, but if a problem arises please contact me BEFORE leaving a negative review so I can fix the issue for you.
All items come in a nice simple Kraft gift box with a gift tag attached. Domestic orders are shipped free.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept both PayPal and direct checkout. Items will not ship until fully paid for. I do have a layaway system wherein I break an item/order into 3 different listings, once all 3 listings have been paid in full, I ship within 2 business days. Feel free to contact me through Etsy or email carlys.haven [!at] gmail.com to work out a layaway.
I am no responsible for customs fees.
Shipping
I ship USPS first class with tracking. I ship free to the U.S. including Puerto Rico, and Guam, If it's a gift order I will ship directly to the gift recipient. I have upgrades in shipping available.
All customs fees will be paid by customer. I will not ship as a gift to avoid custom fees.
Refunds and Exchanges
If something is lost in the mail and I am able to replace it I will.
If I cannot replicate the item I will refund the cost of the item but not shipping costs.
Items eligible for refund must be in unused condition and I must be contacted for refund within 30 days of the day the item (s) shipped.
Additional policies and FAQs
All items on my site are made/assembled by me in a smoke/pet/perfume free environment. Items ship USPS first class mail with delivery tracking included. If you need something faster be sure and contact me and I will adjust the pricing and ship priority or overnight depending on your need.

I love custom orders and am always happy to take your ideas! I do wedding jewelry and bridesmaid jewelry as well and give discounts for bulk orders (10 or more of the same style/item).

Some things on my site are one of a kind and cannot be replicated due to supply issues.

I ship non custom orders within 1-3 business days.

If you need a specific supply (ie, sterling silver/14 ct gold ear hooks due to allergies) I am happy to take care of that for you...I require payment up front for special orders and it will take up to an extra week to get what you need.

I do my very best to use high quality supplies and sound technique, if for some reason something breaks due to error on my part I am happy to either fix or replace the item. If however life happens and something breaks due to your doing (or your kids/dogs doing) I am skilled at repair work. Usually repairs run around 5-10 dollars depending on how much needs fixed/repaired. You pay shipping to mail the repair to me and I pay shipping back.

Any other questions? I can be reached at carlys.haven [!at] gmail.com

Thank you so much for helping to support small business and have a wonderful day.