Anonymous on Mar 16, 2012
Thank you so much really pleased with item.
Anonymous on Jan 25, 2012
Sara was so much fun to work with on these custom labels. She seemed excited to work with me and listened to all my crazy demands. :) Definitely plan to work with her again!
Please check out our blog at http://carrythenews.com, or follow us on Twitter at http://twitter.com/CTNdesign.
Our studio hours are Monday - Friday 9am - 6pm GMT, although we often check our messages out of hours.
Accepted payment methods
BUYERS WANTING TO PAY WITH CREDIT CARD WITHOUT A PAYPAL ACCOUNT::
If you don't have a PayPal account you can still make a purchase as a PayPal guest.
At checkout click on the PayPal icon and you will be redirected to PayPal, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).
All turnaround times on listings apply from the time of your payment, which means we begin working on your order when payment is received, providing that all customization information has also been received.
To prevent any delays, we ask you to include any custom text, colors or sizes you want with your order. The easiest thing to do is to include this information in the 'Message to Seller' box at checkout. This way all the info is kept with your order and will speed up the process. However, you can convo us after your order if you change your mind or want to add anything.
We send proofs and final files by email, using the address on your Etsy member account. If you prefer we use a different email address, please list an alternate address in the 'note to seller box' at check out.
Please make sure you have downloaded Adobe Reader to enable you to view PDF proofs and files. You can get it at http://get.adobe.com/reader/
Refunds and Exchanges
If you change your mind after you place your order, or at any stage during the design process, then we are happy to completely refund you.
We cannot offer a refund for an order once we have completed it and delivered it to you.
Additional policies and FAQs
We supply you with a proof to enable to see what you have ordered and make any changes required. When you are completely happy with your order we will send over the final file for you to use.
We ask you to double check all proofs that we send before sending to print. If a proof is approved with a spelling error or date error, or is the wrong size, I will gladly change it at no extra charge.
Please be aware that slight color variation from your computer screen to print may occur. We highly recommend having a sample printed by your printer or at home before printing all of them. The way colors appear often varies from computer to computer and printer to printer.
As the buyer, you have the right to make as many copies as you need for your own personal use.
Mass production and commercial use of our designs is prohibited.