Cartouchestudio's Shop Policies
Hello and Welcome to Cartouche jewelry, gifts and curio. ♥♥♥
We are a team if artists who believes that everyone shares a hunger for knowledge, creativity and self expression.
Our purpose is to
......create things that will make your feel happy and uniquely you.
......add more color and fun to your life.
......make you smile
......make you think
......make you care
..... Inspire and share
All of the items in Cartouche Jewelery, Gifts and Curio are original designs, handcrafted, one of a kind and mainly made to order.
As an artists we do like to experiment with different material, texture and color. See our latest obsessions.
We sincerely hope that you will have fun and pleasant shopping experience at Cartouche Etsy shop
Very Best .
- Salima :)
PayPal or Bank to Bank T/T
Shipments dispatched from Mainland China.
All items are normally shipped withing 2-5 business days from receipt of payment.
Your tracking number will be emailed to you once the item is shipped.
Please allow 2 - 4 weeks for delivery.
Please add one day to shipping time frames during holidays as most carriers are closed.
Please let me know in advance if you need a faster delivery option and I will create a special listing for you.
Feel free to convo me if you have any questions.
Refunds and Exchanges
Your satisfaction is guaranteed but If at any time and for any reason, you do not feel that your purchase has lived up to your expectations simply return the item in question for an exchange or a refund and please also indicate your reason for returning the item.
NOTE: You have 15 days from the date of receipt to return the item if not satisfied and the product should be in it's original package.
I can assure your that all purchases from the Cartouhe Jewelry,gifts and curio shop are carefully and well packed. Damage very rarely occurs but if you do receive any broken or damaged items from me, I will gladly replace the damaged item in exchange for a bit of evidential photo documentation. You simply need to take a pictures of your broken goods and the original packaging and then send me the pictures via e-mail.
This will enable me to make the necessary damage claim on this end.
Salima Cartouche Jewelry, Gifts and Curio
Additional Policies and FAQs
If interested in custom or bespoke commissions please contact mycartouche [!at] gmail.com
Wholesales inquiries are welcome.
Last Updated December 12, 2013