CastleMemories

Vogue Wedding and Kentucky Derby feather Fasincators

San Francisco, California · 4171 Sales

CastleMemories

Vogue Wedding and Kentucky Derby feather Fasincators

San Francisco, California 4171 Sales On Etsy since 2009

5 out of 5 stars
(760)

Announcement   Welcome to our Castle of hair accessories and jewelry.

We simply enjoy creating magnificent pieces for classy and well dressed ladies. We get our inspirations from around the world, from popular media, architectures, and history.

CONTACT INFO - PLEASE DO NOT contact our email address, we get thousands of spam e-mails a day and are very likely to miss your important message to us. The best way to communicate with us is through etsy messages.

♥Please Review our SHIPPING AND POLICIES before purchase
http://www.etsy.com/shop_policy.php?user_id=8671455

NOTE: Feathers themselves are one of a kind objects that comes in different shades, shape, and density. I can not guarantee that your piece will look exactly like the photo.

Try browsing in GALLERY mode rather than LIST for a better view

Announcement

Last updated on Nov 12, 2015

Welcome to our Castle of hair accessories and jewelry.

We simply enjoy creating magnificent pieces for classy and well dressed ladies. We get our inspirations from around the world, from popular media, architectures, and history.

CONTACT INFO - PLEASE DO NOT contact our email address, we get thousands of spam e-mails a day and are very likely to miss your important message to us. The best way to communicate with us is through etsy messages.

♥Please Review our SHIPPING AND POLICIES before purchase
http://www.etsy.com/shop_policy.php?user_id=8671455

NOTE: Feathers themselves are one of a kind objects that comes in different shades, shape, and density. I can not guarantee that your piece will look exactly like the photo.

Try browsing in GALLERY mode rather than LIST for a better view

CastleMemories

Contact shop owner

CastleMemories

View all 163 items

Reviews

Average item review
5 out of 5 stars
(760)
Amy S.

Amy S. on Nov 25, 2016

2 out of 5 stars

BUYER BEWARE/EXERCISE CAUTION if you are shopping with a time constraint, or if you are creating a custom order! Despite every effort (on my part) to confirm everything and ensure that the product would arrive on time, they completely botched my order! I was buying fascinators for a bachelorette party, and was sent the correct fascinator for everyone BUT THE BRIDE. Awful situation. Seeing that it was their mistake, I kindly asked if they would consider bending their shop policy to offer me a refund since I could not use the fascinators due to their error. Not only were they unwilling to sympathize with my situation, I never even got an "I'm sorry." I'm sad to leave a negative review, but I feel compelled to after my experience. I understand mistakes happen, but the quality of customer service was terrible and inexcusable.

View all 760 reviews

Shop policies

Last updated on November 17, 2016
A castle is an entity that lives through the ages. Generations after generations of royalties and families whom have passed their time in a castle. They have adorn its walls, kept the hearth warm, held extravagant balls, and told stories of gods and heroes to their children inside the castle rooms. The castle never forgets. The memories of the people who have had passed through its hall, lived in its rooms, and climbed its tower stairs will always be there.

I tell a fairy tale with my fashion hair accessories and jewelry. These piece represents a time forgotten and a time to be.

I look to the past, live in the present, and seek out the future in fanciful accessories and jewelry design.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Please make payment within 48 hours of purchase. After 48 hours we will send you a notice and if we do not hear from you soon we will cancel the order to free up our inventory.

CONTACT INFO - The best way to communicate with us is through etsy messages.
Shipping
Once your order is place you will have 24 hours to submit an etsy message to cancel. After 24 hours we will not issue a refund for the order.

Our default service is through the United State Postal Service (USPS.com). ALL OUR ITEMS HAVE PROOF OF SHIPPING AND SATISFIES BOTH BY PAYPAL AND ETSY REGULATIONS. It is the responsibility of the customer to provide correct etsy and paypal addresses.

ATTENTION INTERNATIONAL BUYERS
If customer does not request upgrade to priority mail with confirmation international packages will not be tracked. They will only be given proof of shipping which details the date and time it was received at the US postal service. If you wish to upgrade your package to international priority with confirmation you will have to contact me to change the listing.
Refunds and Exchanges
Please contact us through etsy conversation for any questions. Emails sent to our paypal or admin email will not be seen.

Please plan ahead of time for your item(s) arrival. We are only responsible for getting the order to the postal service at the estimated time. Once the package is with the postal service we are not liable. We do our best to get items made and shipped as soon as possible. Many of our items are made to order so please contact us for shipping options before purchase if you need it expedited.

We only offer refund on products that are blatantly at fault of craftsmanship.

You must let us know within three days of receiving your package that you will be returning it.
It must be sent back in it's original packaging and still in brand new condition as soon as you get the "okay" to return the item (ie. if you wait more than 7 days to return the item it will not be accepted).
Your refund will be issued as soon as the package is received, but we do not refund any shipping costs. A restock fee 15% or more will be accessed.

Buyers remorse is not accepted as reason for return.
No refunds for any other reasons.

*All bridal items, customized pieces, and vintage accessories are FINAL SALE.
Custom orders are items altered from its original design shown in listings (ie. attaching the veil to fascinator permanently or having feathers placed differently than shown in designs). Or items that is created from a concept.

We ask that all shipments being return to us have delivery confirmation since we will not be held liable for lost shipments.

Exchange - Buyer must contact seller within 3 days of receiving the item(s). Customer will select either the same item or an item of equal or lesser value for the exchange. Return shipping will be paid by buyer.

A replacement is only given on special circumstances. This is a courtesy and not a privilege for all customers, so DO NOT REQUEST FOR REPLACEMENTS. They are only given and offered by seller.
Additional policies and FAQs
We are closed on the weekends. Messages and orders that arrives after 3PM PST Friday will not be answered or processed until the following Monday.

Business days are Monday thru Friday.
A business day is considered every official working day of the week. These are days between and including Monday to Friday and do not include public holidays and weekends.