Casualbox

Head Wear Designed with Love in Japan

Osaka, Japan | 5865 Sales

Casualbox

Head Wear Designed with Love in Japan

Osaka, Japan 5865 Sales On Etsy since 2014

5 out of 5 stars (733)

Announcement   🎊FREE SHIPPING FOR THE NEXT 30 DAYS🎊
To celebrate our growth as a little Etsy store and the announcement of a new Japanese era, we will like to announce that all orders will receive free shipping! Any where!!! No limits!!! Enjoy!
Love, the team at Casualbox 👒

Announcement

Last updated on Apr 1, 2019

🎊FREE SHIPPING FOR THE NEXT 30 DAYS🎊
To celebrate our growth as a little Etsy store and the announcement of a new Japanese era, we will like to announce that all orders will receive free shipping! Any where!!! No limits!!! Enjoy!
Love, the team at Casualbox 👒

Casual Box Japan

Contact shop owner

Casual Box Japan

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Reviews

Average item review
5 out of 5 stars
(733)
See reviews that mention:
quality 81 shipping 115 customer service 50
View all 733 reviews

About

Fusing Japanese design into Western hair accessories

We call it America-Mura or to translate it: American town (us locals call it Amemura). It's the fashion district in Osaka, Japan, where western products first got imported into Japan on a commercial scale about 50 years ago. It became a fashion and cultural epi-center in Japan with all the trendy people packing it out every evening.

There were western products and Japanese products, with nothing inbetween. The differences were extreme and it took about 30 years before the designs began to mix.

I started working in a hat shop in Amemura about 20 years ago. My design of hats was part of the new cultural mix between east and western design. But only selling in Amemura meant that the blend of designs was only going to get so far, probably not even out of Osaka. So but about 13 years ago I realised the only way to really spread the design was to go online.

I've been selling online in Japan for about 12 years and now want to see what non-Japanese think of the designs and products...So, here I am Etsy!

I think most headbands are either highly decorative or limited to just sports use, I'm aiming for something more casual and trendy, but is also practical and can be used for outdoor activities.

We are now a team of 4 that I design everything with. We get help from small separate companies who make some of our products with sewing machines. It's all hand made and made from our designs that we've been working on since I started the "charm" brand.

As a brand we focus on making items that are easy to wear, create a fashionable appearance and are also easy to put away in your bag.

Thanks for reading about us, we hope to hear from you soon!

Follow the Blog link below to subscribe to our mailing list!

Shop members

  • Casual Box Japan

    Owner, Curator, Designer

    I've been working with head wear in all its forms; headband, beanie, skull caps, sun hats, night caps.... As an accessory it's so adjustable and flexible to design that I've kept it going for all these years....So now I'm here to share it!

  • Tari

    Customer Service, Marketer, Designer

    I am one of Casualbox's team members who runs around behind the scenes making sure your orders go through smoothly! I also have an etsy shop @ TatarinStudio

Production partners

  • HUHC

    Seoul, South Korea

    HUHC is a small (5 people), family run factory that we have been working closely with for the past 3 years. They understand our design philosophy and are a great help in realizing some of our designs.

  • Marsh Bali

    Bali, Indonesia

    The factory is a simple set up and has been running for about 15 years. The owner/manager employees about 10 staff. Name of the factory AUN Collection - Wholesale and Retail Clothing

  • PAE TIE DYE

    Nonthaburi, Thailand

    Our friends over at PAE TIE DYE create lovely tie-dye patterns. We partnered up with them to offer some of our most popular designs in retro-fabulous tie-dye colors.

  • Sumibo

    Osaka, Japan

    We`ve worked closely with our partners in the Japanese factory for several years. A small sewing site, they understand our design and style. The workers, rather than the manager, confirm they like our design and can make produce for us.

Shop policies

Last updated on October 23, 2018
I`m pleased to introduce our range of headbands and head wear that we`ve designed and are constantly adapting with the changing times.

I`ve been watching the change in fashion in Japan since working in a hat shop about 20 years ago. I then started designing and selling my own items. About 8 years ago I decided I wanted to reach a wider audience.

Our designs are a reflection of the way fashion in Japan has evolved since western culture came to Osaka in the 60`s.

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Faulty and damaged items:
If a product arrives at the customer defective we will reimburse the item price, and return shipping fees. In case the customer would prefer a replacement item this will be shipped free of charge.

Non-faulty and non-damaged items:
Undamaged items may be returned within 14 days, however, the products need to be returned in the same condition and in the original packaging they were received.
Faulty and damaged items:
If a product arrives at the customer defective we will reimburse the item price, and return shipping fees. In case the customer would prefer a replacement item this will be shipped free of charge.

Non-faulty and non-damaged items:
Undamaged items may be returned within 14 days, however, the products need to be returned in the same condition and in the original packaging they were received.
We will only refund the item price. The shipping and return shipping fees are to be paid by the customer.

Clearance items:
We do not accept returns of items that have been sold as CLEARANCE unless they are defective. We appreciate your understanding.

Once a returned item has been received at our office we will issue a refund or send a replacement within 3 working days.
Payment
We only accept payment by Paypal

All additional taxes and charges are payable by the customer.

If a second shipment is required, not due to our fault (for example no acceptance of attempted delivery or you did not go to the post office to collect the item before it got sent back), then this will be payable by the customer.
We only accept payment by Paypal

All additional taxes and charges are payable by the customer.

If a second shipment is required, not due to our fault (for example no acceptance of attempted delivery or you did not go to the post office to collect the item before it got sent back), then this will be payable by the customer.

If a second shipment is required due to our fault then we will pay for shipment or provide a refund.

Your item will only be reserved for you once payment is received by us. Please pay as soon as possible to ensure you get the item you ordered.

We can cancel an item free of charge up until it is dispatched. If it has already been dispatched then we will give you a refund once the item is delivered back at our office - however the value of outbound shipment will be deducted (i.e you will need to pay for shipment), You will also need to pay for the return shipment. This means paying for shipment both ways.
Shipping
All our products are designed in Japan.

To save you money and your item to arrive faster, sometimes we have items sent to warehouses in the USA, Canada and the UK for more efficient order fulfilment. However, if the item is sold out in these warehouses, we ship from Osaka Japan.

When shipping from Osaka, we ship by Japan Post E-packet. We aim for all items to arrive with you within 2 weeks, however, smaller countries may find it takes longer. Please allow the international standard of 30 days. If you don't have your product after 2 weeks then please let me know and I`ll help you track it.
All our products are designed in Japan.

To save you money and your item to arrive faster, sometimes we have items sent to warehouses in the USA, Canada and the UK for more efficient order fulfilment. However, if the item is sold out in these warehouses, we ship from Osaka Japan.

When shipping from Osaka, we ship by Japan Post E-packet. We aim for all items to arrive with you within 2 weeks, however, smaller countries may find it takes longer. Please allow the international standard of 30 days. If you don't have your product after 2 weeks then please let me know and I`ll help you track it.

We will attempt to send the product out the next working day once payment is received.

The customer will pay for all taxes and duties.

For an extra fee we can ship by EMS as well. Rates start at 2000 Japanese Yen.
Shipping by EMS usually takes a maximum of 5 business days.

The buyer is responsible to provide an address that these carriers recognize as a deliverable address. Unfortunately, we have no control over shipment once a package leaves our hands.

If there are any issues with delivery for reasons out of our control (address provided to us is not accurate, issues within the shipping company, errors by the carrier etc.) we are not responsible for shipping delays.

We are not responsible for delays in shipping due to acts of God that are out of our control, such as epic snowstorms, natural disasters, or any other extraordinary circumstance that causes unforeseen interference with carrier routes.

If an exchange is desired, all shipping costs incurred are to be paid by the buyer. Please see our refund and exchange policy for more information.
Additional policies and FAQs
Unfortunately, we are unable to customise or print personal designs onto our beanies or headbands. Thank you for your understanding.

We send all items out every business day before 1pm JST.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.


Information We Collect

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.


Information We Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.


Why I Need Your Information and How I Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 10 years.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Us

For purposes of EU data protection law, I, Satoshi Numa, am the data controller of your personal information. If you have any questions or concerns, you may contact me at etsy [!at] casual-box.com. Alternately, you may mail me at:

Satoshi Numa – 8F SUNEAST Bldg 2-13-30 Minamihorie Nishiku, Osaka 550-0015 Japan

More information

Last updated on Nov 14, 2018
Frequently asked questions

Sorry, we do not offer custom and personalized orders at this time. We apologize for any inconvenience.


We do offer wholesale. Please message us what beanie you're after and we will let you know if it is possible or not.