CatandSparrowUK

Beautiful fibre and yarn for fiber artists everywhere

Bristol, United Kingdom · 438 Sales

CatandSparrowUK

Beautiful fibre and yarn for fiber artists everywhere

Bristol, United Kingdom 438 Sales On Etsy since 2015

5 out of 5 stars
(173)

Announcement   IMPORTANT ANNOUNCEMENT! Cat & Sparrow UK has not gone away - we have simply moved to http://www.catandsparrow.co.uk. Come and see us over there - we've got tons of new fibres and yarns.

Announcement

Last updated on Jan 10, 2017

IMPORTANT ANNOUNCEMENT! Cat & Sparrow UK has not gone away - we have simply moved to http://www.catandsparrow.co.uk. Come and see us over there - we've got tons of new fibres and yarns.

Rachael Prest

Contact shop owner

Rachael Prest

Reviews

Average item review
5 out of 5 stars
(173)
Sarah Barr

Sarah Barr on Jan 24, 2017

5 out of 5 stars

The color combination is even more beautiful in person! I used this fiber to practice spinning a thinker yarn (still a beginner) and it taught me a lot about how much spin to add. Can't wait to use the next one!

View all 173 reviews

Updates

New blend - so happy with it! Polwarth/shetland/silk. Poofy delight.

Shop policies

Last updated on January 26, 2016
Welcome to Cat and Sparrow UK. We create hand dyed, carded and custom blended fibres for fibre crafters of all kinds.

We never sell anything that we would not be delighted to receive ourselves, so please rest assured that our goods are of the highest quality.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept credit card payments and Paypal.
Shipping
I dispatch all items within 3 working days. If I am unable to do this, I will always contact you to let you know why and when the parcel will be dispatched.

I will only ever charge you what I pay for postage. Any excess will be refunded.

We dispatch all of our products by Royal Mail 2nd class within the UK, and by Royal Mail International Standard to all other locations. We expect delivery to be made within 5-7 days, but please leave 10 working days before you start to worry!

The Royal Mail considers an item if it hasn't been delivered after 25 days of postage. If you haven't received your item within this time, I will start the investigation process through the Royal Mail. I can offer compensation of up to £20 on items shipped by the standard mail. Compensation for items sent by tracked and special delivery is higher.

Happily, lost items are very rare!

I offer shipping upgrades to tracked and signed for options for all deliveries, so if you would like perfect peace of mind, do select one of these at the checkout.
Refunds and Exchanges
If you are unhappy with the quality of an item, or feel that it is not as described, I will, of course, offer a refund or a replacement. I would need the item to be returned to me unused please!

If an item is damaged in transit, I will chase up the Royal Mail and seek compensation, and replace the damaged items. If this happens, make sure that you take good, clear photographs of the damaged packaged and contents.
Additional policies and FAQs
We are very happy to take custom orders, whether it is sourcing a certain mix of fibres, dyeing one colourway on to a new fibre, or creating a blend to your specification. Please just ask!