CatandSparrowUK

Beautiful fibre and yarn for fiber artists everywhere

Bristol, United Kingdom

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Buyers bought gifts from this shop and gave them 5-star reviews!

CatandSparrowUK is taking a short break

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Note from shop owner Cat and Sparrow UK is on holiday! I'll be back on 3 June 2019. Have a good week!

Note from shop owner

Last updated on Aug 4, 2022

Cat and Sparrow UK is on holiday! I'll be back on 3 June 2019. Have a good week!

Rachael Prest

Contact shop owner

Rachael Prest

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Shop policies

Last updated on April 29, 2022

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Welcome to Cat and Sparrow UK. We create hand dyed, carded and custom blended fibres for fibre crafters of all kinds.

We never sell anything that we would not be delighted to receive ourselves, so please rest assured that our goods are of the highest quality.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

We accept credit card payments and Paypal.

Shipping

I dispatch all items within 3 working days. If I am unable to do this, I will always contact you to let you know why and when the parcel will be dispatched.

We dispatch all of our products by Royal Mail 2nd class within the UK, and by Royal Mail International Standard to all other locations. We expect delivery to be made within 5-7 days, but please leave 10 working days before you start to worry!

The Royal Mail considers an item if it hasn't been delivered after 25 days of postage. If you haven't received your item within this time, I will start the investigation process through the Royal Mail. I can offer compensation of up to £20 on items shipped by the standard mail. Compensation for items sent by tracked and special delivery is higher.

Happily, lost items are very rare!

I offer shipping upgrades to tracked and signed for options for all deliveries, so if you would like perfect peace of mind, do select one of these at the checkout.

Additional policies and FAQs

We are very happy to take custom orders, whether it is sourcing a certain mix of fibres, dyeing one colourway on to a new fibre, or creating a blend to your specification. Please just ask!