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CatastrophiCreations

Unconventional Cat Furniture

Grand Rapids, Michigan
| 17,791 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    First, we would like to thank everybody who’s been following our shop’s journey; we’re very grateful to everyone who has given our furniture a chance with your cats. Nine years ago, we were building furniture in our apartment and it's been a dream come true to have the opportunity to do this for a living.

Over the past year, we’ve been seeing steady increases in all of our materials. Lumber has been raised substantially and freight rates have increased around 20%. Margins are essential to the growth and development of new furniture and those margins have been getting thinner and thinner.

We’re proud to say that although this isn’t an email wanted to send out, it will be our first shop-wide price increase since opening the company in 2013.

Although most of these increases are going to be pretty minor (averaging around 7%), there are other products that with the recent increases in materials and shipping costs, we’ve actually been losing money each time the item is sold.

Luckily, this has only been over the last 6 months and is mostly due to expediting shipping of some materials to avoid the traffic jam of ships at ports nationwide.

The new pricing will be updated on Monday, June 20th. We know there are a lot of people in the planning stage of building out a space for their cat, so we figured a shop announcement would be the best way to give a heads up prior to the increase.

Thanks for joining us on this journey and we really hope we’ve been able to make a positive impact in your cats’ lives.



Notice: If your package arrives damaged, please keep the original box and all packing materials until you are sure that none of your items have also been damaged. The carrier may require an in-person inspection of the package and all its original contents in order to issue a replacement. Please contact us right away, as we will need photos of the inside/outside of the box, as well as all items that have been damaged. We do our best to resolve these issues as soon as possible.

If you experience any issues with your order or believe you received a defective item, please contact us via email or phone. Please do not modify or alter the furniture, as this may affect its eligibility for return or replacement.


Our collections evoke feline instincts. Each piece is beautifully handcrafted, space-conscious, and feline addicting. You can enrich your cats’ environment with limitless configurations. The furniture we make is built from distinct, imaginative designs that arouse cats’ natural instincts and encourages them to use their minds. This stimulation, in turn, helps solve feline behavioral issues.

Environmental enrichment is very important for cats, being especially crucial for those kept indoors since many behavioral problems are associated with under-stimulated cats. Our furniture allows cats to have their own space that’s up high enough for them to feel safe, far out of reach of dogs and children. This extra vertical space can also help alleviate territorial issues in homes with multiple cats, as well as give them their own space to claim, up and away from your furniture.

At CatastrophiCreations, we focus on quality and strive to create beautiful and long-lasting furniture using natural materials like solid pine, 100% cotton canvas and sisal.


Our business hours are Mon-Thu: 8-4:30pm EST, Fri: 8-4pm EST

Please join us on our newsletter or Instagram to see upcoming projects before we put them on Etsy.

Newsletter: https://www.catastrophicreations.com/email-landing-page/
Instagram: http://instagram.com/catastrophicreations

Announcement

Last updated on Jun 17, 2022

First, we would like to thank everybody who’s been following our shop’s journey; we’re very grateful to everyone who has given our furniture a chance with your cats. Nine years ago, we were building furniture in our apartment and it's been a dream come true to have the opportunity to do this for a living.

Over the past year, we’ve been seeing steady increases in all of our materials. Lumber has been raised substantially and freight rates have increased around 20%. Margins are essential to the growth and development of new furniture and those margins have been getting thinner and thinner.

We’re proud to say that although this isn’t an email wanted to send out, it will be our first shop-wide price increase since opening the company in 2013.

Although most of these increases are going to be pretty minor (averaging around 7%), there are other products that with the recent increases in materials and shipping costs, we’ve actually been losing money each time the item is sold.

Luckily, this has only been over the last 6 months and is mostly due to expediting shipping of some materials to avoid the traffic jam of ships at ports nationwide.

The new pricing will be updated on Monday, June 20th. We know there are a lot of people in the planning stage of building out a space for their cat, so we figured a shop announcement would be the best way to give a heads up prior to the increase.

Thanks for joining us on this journey and we really hope we’ve been able to make a positive impact in your cats’ lives.



Notice: If your package arrives damaged, please keep the original box and all packing materials until you are sure that none of your items have also been damaged. The carrier may require an in-person inspection of the package and all its original contents in order to issue a replacement. Please contact us right away, as we will need photos of the inside/outside of the box, as well as all items that have been damaged. We do our best to resolve these issues as soon as possible.

If you experience any issues with your order or believe you received a defective item, please contact us via email or phone. Please do not modify or alter the furniture, as this may affect its eligibility for return or replacement.


Our collections evoke feline instincts. Each piece is beautifully handcrafted, space-conscious, and feline addicting. You can enrich your cats’ environment with limitless configurations. The furniture we make is built from distinct, imaginative designs that arouse cats’ natural instincts and encourages them to use their minds. This stimulation, in turn, helps solve feline behavioral issues.

Environmental enrichment is very important for cats, being especially crucial for those kept indoors since many behavioral problems are associated with under-stimulated cats. Our furniture allows cats to have their own space that’s up high enough for them to feel safe, far out of reach of dogs and children. This extra vertical space can also help alleviate territorial issues in homes with multiple cats, as well as give them their own space to claim, up and away from your furniture.

At CatastrophiCreations, we focus on quality and strive to create beautiful and long-lasting furniture using natural materials like solid pine, 100% cotton canvas and sisal.


Our business hours are Mon-Thu: 8-4:30pm EST, Fri: 8-4pm EST

Please join us on our newsletter or Instagram to see upcoming projects before we put them on Etsy.

Newsletter: https://www.catastrophicreations.com/email-landing-page/
Instagram: http://instagram.com/catastrophicreations

Items

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17791 Sales
61623 Admirers

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Mounting Planks - Top Only

Mounting Planks - Top Only

$8.00 FREE shipping

Only 1 available and it's in 1 person's cart

Cat Shelf With Plush Bed, 34 Inch Cat Shelf Cat Wall Mounted Shelf Cat Shelves Cat Climb Cat Home Activity Toy | Catastrophic Creations

Cat Shelf With Plush Bed, 34 Inch Cat Shelf Cat Wall Mounted Shelf Cat Shelves Cat Climb Cat Home Activity Toy | Catastrophic Creations

$95.00 FREE shipping

Cat Escape Hatch Shelf With Plush Bed, 34 Inch - Modern Cat Furniture Cat Shelves Cat Shelf Cat Play Cat Activity | Catastrophic Creations

Cat Escape Hatch Shelf With Plush Bed, 34 Inch - Modern Cat Furniture Cat Shelves Cat Shelf Cat Play Cat Activity | Catastrophic Creations

$99.00 FREE shipping

3 people have this in their cart

18" Cat Shelf With Plush Bed - Cat Furniture Cat Wall Shelves Cat Shelf Cat Hammock Cat Bed Cat Rest Shelf Cat Tree |Catastrophic Creations

18" Cat Shelf With Plush Bed - Cat Furniture Cat Wall Shelves Cat Shelf Cat Hammock Cat Bed Cat Rest Shelf Cat Tree |Catastrophic Creations

$79.00 FREE shipping

9 people have this in their cart

Grotto Cat Tree - Cat Tree Cat Furniture Cat Play Cat Bed Cat Hammock Cat Tower Cat Bridge Cat Fun Cat Activity Gym | Catastrophic Creations

Grotto Cat Tree - Cat Tree Cat Furniture Cat Play Cat Bed Cat Hammock Cat Tower Cat Bridge Cat Fun Cat Activity Gym | Catastrophic Creations

$199.00 FREE shipping

Sisal Pole Leaf Connector With Cork Traction Pad - Modern Cat Furniture Cat Shelves Cat Shelf Cat Pole Cat Gift| Catastrophic Creations

Sisal Pole Leaf Connector With Cork Traction Pad - Modern Cat Furniture Cat Shelves Cat Shelf Cat Pole Cat Gift| Catastrophic Creations

$45.00 FREE shipping

Deluxe Sisal Pole With Cork Traction Pads - Cat Pole Cat Climb Toy Cat Tower Cat Scratching Cat Scratcher Cat Tree| Catastrophic Creations

Deluxe Sisal Pole With Cork Traction Pads - Cat Pole Cat Climb Toy Cat Tower Cat Scratching Cat Scratcher Cat Tree| Catastrophic Creations

$157.00 FREE shipping

6 people have this in their cart

Cat Step With Cork Traction Pad - Wall Mounted Cat Furniture Cat Step Cat Hammock Cat Climb Cat Play Furniture | Catastrophic Creations

Cat Step With Cork Traction Pad - Wall Mounted Cat Furniture Cat Step Cat Hammock Cat Climb Cat Play Furniture | Catastrophic Creations

$45.00 FREE shipping

4 people have this in their cart

Cat Bridge With Paracord Rope - Cat Furniture Cat Sleep Cat Bed Cat Shelves Cat Shelf Cat Hammock Cat Play Cat Tree| Catastrophic Creations

Cat Bridge With Paracord Rope - Cat Furniture Cat Sleep Cat Bed Cat Shelves Cat Shelf Cat Hammock Cat Play Cat Tree| Catastrophic Creations

$169.00 FREE shipping

4 people have this in their cart

Plush Cat Bed for Cat Furniture Cat Shelves Cat Shelf Cat Hammock or On It's Own Cat Mat Cat Gift Cat Love | Catastrophic Creations

Plush Cat Bed for Cat Furniture Cat Shelves Cat Shelf Cat Hammock or On It's Own Cat Mat Cat Gift Cat Love | Catastrophic Creations

$25.00 FREE shipping

Cork Traction Pad for Cat Furniture Cat Shelves Cat Shelf Cat Love Cat Gift Cat Love - Anti Slip Traction | Catastrophic Creations

Cork Traction Pad for Cat Furniture Cat Shelves Cat Shelf Cat Love Cat Gift Cat Love - Anti Slip Traction | Catastrophic Creations

$6.00 FREE shipping

6 people have this in their cart

Expedition Cat Condo Cat Tree Hammock Bridge Escape Hatch Scratching Pole Wall Mounted Multi-Level Activity Center | Catastrophic Creations

Expedition Cat Condo Cat Tree Hammock Bridge Escape Hatch Scratching Pole Wall Mounted Multi-Level Activity Center | Catastrophic Creations

$435.00 FREE shipping

Cat Bridge- Cat Furniture Cat Sleep Cat Bed Cat Shelves Cat Shelf Cat Hammock Cat Tower Cat Play Cat Toy Cat Tree| Catastrophic Creations

Cat Bridge- Cat Furniture Cat Sleep Cat Bed Cat Shelves Cat Shelf Cat Hammock Cat Tower Cat Play Cat Toy Cat Tree| Catastrophic Creations

$165.00 FREE shipping

7 people have this in their cart

Floating Sisal Post Step- Cat Furniture Cat Gift Cat Hammock Cat Scratching Cat Scratcher Cat Play Cat Toy Cat Gym| Catastrophic Creations

Floating Sisal Post Step- Cat Furniture Cat Gift Cat Hammock Cat Scratching Cat Scratcher Cat Play Cat Toy Cat Gym| Catastrophic Creations

$39.00 FREE shipping

14 people have this in their cart

Deluxe Cat Cubby Planter or Cat Cubby Feeder Cat Furniture Cat Hammock Cat Bridge Cat Shelf Cat Shelves Cat Play | Catastrophic Creations

Deluxe Cat Cubby Planter or Cat Cubby Feeder Cat Furniture Cat Hammock Cat Bridge Cat Shelf Cat Shelves Cat Play | Catastrophic Creations

$127.00 FREE shipping

Cat Planter Lounge 33in- Cat Planter Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Scratcher Tree Cat Play| Catastrophic Creations

Cat Planter Lounge 33in- Cat Planter Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Scratcher Tree Cat Play| Catastrophic Creations

$85.00 FREE shipping

Cat Planter Lounge 41in- Cat Planter Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Scratcher Tree Cat Play| Catastrophic Creations

Cat Planter Lounge 41in- Cat Planter Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Scratcher Tree Cat Play| Catastrophic Creations

$89.00 FREE shipping

Cat Bridge Lounge 34 inch- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Climbing Cat Tower Pet Cat toys| Catastrophic Creations

Cat Bridge Lounge 34 inch- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Climbing Cat Tower Pet Cat toys| Catastrophic Creations

$249.00 FREE shipping

Feeder Shelf 25 In - Cat Feeder Cat Food Feeder Furniture Cat Feeder Shelves Cat Feeder Shelf Wall Mounted Feeder | Catastrophic Creations

Feeder Shelf 25 In - Cat Feeder Cat Food Feeder Furniture Cat Feeder Shelves Cat Feeder Shelf Wall Mounted Feeder | Catastrophic Creations

$89.00 FREE shipping

Planter Escape Hatch 34in- Cat Wall Shelf Wall Shelves Cat Bed Shelves Cat Wood Furniture Hammock Cat Indoor Play| Catastrophic Creations

Planter Escape Hatch 34in- Cat Wall Shelf Wall Shelves Cat Bed Shelves Cat Wood Furniture Hammock Cat Indoor Play| Catastrophic Creations

$105.00 FREE shipping

24" Catacombs - Cat Furniture Cat Shelves Cat Bridge Cat Climbing Furniture Cat Hammock Cat Game Cat Tree Cat Love | Catastrophic Creations

24" Catacombs - Cat Furniture Cat Shelves Cat Bridge Cat Climbing Furniture Cat Hammock Cat Game Cat Tree Cat Love | Catastrophic Creations

$349.00 FREE shipping

Planter Shelf 18in- Cat Planter Cat Garden Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Bridge Cat Love| Catastrophic Creations

Planter Shelf 18in- Cat Planter Cat Garden Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Bridge Cat Love| Catastrophic Creations

$89.00 FREE shipping

Cat Cubby Condo- Cat Shelves Cat Shelf Cat Hammock Cat Furniture Cat Tree Cat Bridge Cat Play Cat Climbing| Catastrophic Creations

Cat Cubby Condo- Cat Shelves Cat Shelf Cat Hammock Cat Furniture Cat Tree Cat Bridge Cat Play Cat Climbing| Catastrophic Creations

$115.00 FREE shipping

Cat Cubby With Ledges - Cat Hammock Cat Furniture Cat Tower Cat Bridge Cat Gift Cat Play Cat Climbing Cat Scratching| Catastrophic Creations

Cat Cubby With Ledges - Cat Hammock Cat Furniture Cat Tower Cat Bridge Cat Gift Cat Play Cat Climbing Cat Scratching| Catastrophic Creations

$129.00 FREE shipping

Cat Bridge Lounge 66in- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Gift Cat Gym Cat Tower Pet Cat Toys| Catastrophic Creations

Cat Bridge Lounge 66in- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Gift Cat Gym Cat Tower Pet Cat Toys| Catastrophic Creations

$305.00 FREE shipping

Cat Cubby Fabric - Cat Furniture Cat Hammock Cat Tree Cat Condo Cat House Cat Play Cat Climbing Cat Scratching | Catastrophic Creations

Cat Cubby Fabric - Cat Furniture Cat Hammock Cat Tree Cat Condo Cat House Cat Play Cat Climbing Cat Scratching | Catastrophic Creations

$25.00 FREE shipping

Juggernaut Cat Condo - Cat Furniture Cat Shelf Cat Hammock Cat Tower Cat Wall Mounted Activity Cat Bridge Cat Toy | Catastrophic Creations

Juggernaut Cat Condo - Cat Furniture Cat Shelf Cat Hammock Cat Tower Cat Wall Mounted Activity Cat Bridge Cat Toy | Catastrophic Creations

$599.00 FREE shipping

8 people have this in their cart

Cat Play- Cat Wall Furniture Cat Wall Shelves Cat Wall Shelf Cat Play Cat Hammock Cat Tower Cat Bridge Cat Tree| Catastrophic Creations

Cat Play- Cat Wall Furniture Cat Wall Shelves Cat Wall Shelf Cat Play Cat Hammock Cat Tower Cat Bridge Cat Tree| Catastrophic Creations

$209.00 FREE shipping

Cat Lift- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Tower Cat Bridge Cat Love Cat Climb Cat Toy Cat Play| Catastrophic Creations

Cat Lift- Cat Furniture Cat Shelves Cat Shelf Cat Hammock Cat Tower Cat Bridge Cat Love Cat Climb Cat Toy Cat Play| Catastrophic Creations

$95.00 FREE shipping

Scratching Pole- Cat Furniture Cat Hammock Cat Tower Cat Pole Cat Climbing Cat Scratching Furniture Cat Scratcher| Catastrophic Creations

Scratching Pole- Cat Furniture Cat Hammock Cat Tower Cat Pole Cat Climbing Cat Scratching Furniture Cat Scratcher| Catastrophic Creations

$125.00 FREE shipping

13 people have this in their cart

Feeder Shelf 41 in - Cat Feeder Cat Food Feeder Furniture Cat Feeder Shelves Cat Feeder Shelf Wall Mounted Feeder | Catastrophic Creations

Feeder Shelf 41 in - Cat Feeder Cat Food Feeder Furniture Cat Feeder Shelves Cat Feeder Shelf Wall Mounted Feeder | Catastrophic Creations

$99.00 FREE shipping

Cat Feeder Shelf 9 In - Cat Feeder Cat Food Feeder Cat Furniture Cat Feeder Shelves Cat Wall Mounted Feeder | Catastrophic Creations

Cat Feeder Shelf 9 In - Cat Feeder Cat Food Feeder Cat Furniture Cat Feeder Shelves Cat Wall Mounted Feeder | Catastrophic Creations

$35.00 FREE shipping

Deluxe Sisal Pole- Cat Pole Cat Tower Cat Climb Cat Hammock Toy Cat Tower Cat Scratching Cat Scratcher Cat Tree| Catastrophic Creations

Deluxe Sisal Pole- Cat Pole Cat Tower Cat Climb Cat Hammock Toy Cat Tower Cat Scratching Cat Scratcher Cat Tree| Catastrophic Creations

$149.00 FREE shipping

Silver Vine Sticks Cat Furniture Cat Shelves Cat Shelf Cat Tower Cat love Cat Gift Catnip Sticks | Catastrophic Creations

Silver Vine Sticks Cat Furniture Cat Shelves Cat Shelf Cat Tower Cat love Cat Gift Catnip Sticks | Catastrophic Creations

$10.95 FREE shipping

16" Catacombs - Cat Furniture Cat Shelves Cat Bridge Cat Climbing Furniture Cat Hammock Cat Game Cat Bridge Cat Tree| Catastrophic Creations

16" Catacombs - Cat Furniture Cat Shelves Cat Bridge Cat Climbing Furniture Cat Hammock Cat Game Cat Bridge Cat Tree| Catastrophic Creations

$335.00 FREE shipping

Cat Bridge With Landings- Cat Furniture Cat Shelf Cat Bed Cat Bridge Cat Play Cat Indoor Activity toy Cat Playing| Catastrophic Creations

Cat Bridge With Landings- Cat Furniture Cat Shelf Cat Bed Cat Bridge Cat Play Cat Indoor Activity toy Cat Playing| Catastrophic Creations

$255.00 FREE shipping

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Catastrophic Creations

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Catastrophic Creations

Reviews

Average item review
5 out of 5 stars
(3616)
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About CatastrophiCreations

Sales 17,791
On Etsy since 2013
  • Ickle visiting the showroom in our shop
  • Our wonderful staff
  • Finishing work on our shelves
  • Burning our logo on
  • Staining our shelving.

Cats.

At CatastrophiCreations, our goal is to create an attractive and functional vertical space for cats to explore and relax on. Whether you have a lack of floor space and don't want to set up a large cat tree, you want to give your cats a fun perching area up high or if you need to solve behavior and territorial issues; our furniture is what every cat needs! We hand-make quality, sturdy and very fun alternatives to cat trees and cat towers that will have your feline friend up the wall in no time :)

Our business started as a hobby in 2013, building wooden furniture and sewing hammocks for our cats. We eventually started up our Etsy shop and sold some of our furniture on the side, building it out of our third story apartment in Portland, OR. We ended up moving to Michigan, where Mike is originally from and we didn't look around for any work and just focused on building our furniture ideas out of our two-car garage. It was kind of an experiment, seeing if the business could make enough for us to live off of so that we didn't have to have traditional jobs and our hobby ended up growing into a really cool business!

Mike's childhood best friend Gabe moved across the state and joined us as our first co-worker the summer of 2014 and he is now the general manager of our team. Megan's best friend Jennifer also ended up moving from Portland to join the fun in our new budding business. Three years later, we are working out of our 4,000 square foot facility with our 12 additional team members in Grand Rapids, Michigan.

We are lucky enough to have three very cute cats that are quite active and eager to test out our new furniture ideas. Every piece is first tested in our home for a month to make sure that the new concept is not only fun for them to play on, but is also functional for them to use. If they do not approve, we scrap the idea and try something different.

Ickle is our boy with the oversized paws and natural bob tail. Heisenberg is our skittish boy who likes to be up high, so that he may survey below for danger. Lylah is our 'sweet' little Calico.

At CatastrophiCreations, we focus on quality and strive to create beautiful and long-lasting furniture using natural materials like solid pine, 100% cotton canvas and sisal.


Please sign up for updates on sales, new releases and our newsletter. http://eepurl.com/bAzYrL

Shop members

  • Mike Wilson

    Owner, Designer

    Mike has his GED along with a small handful of purple participation ribbons from being on a swim team.

  • Megan Hanneman

    Owner, Customer Help, Design Help

    Megan can jump higher than almost anybody I know. She also has a rare pencil collection.

  • Heisenberg

    Assistant

    This is Heisenberg. He is really small and agile. He is the cuddler of the family, but tends to run and hide under the bed when visitors or the mailman knocks on the door. He will let you pet him, as long as you don't make any sudden movements.

  • Ickle

    Assistant

    This is Ickle. He is kind of special. He has big feet and a tiny little tail. He loves to lay on his back in spaces too small for his body. He loves trying to escape into the garage to roll around in dirt and making bird sounds out the window.

Shop policies

Last updated on April 30, 2022
Kitties need love too!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Notice: If your package arrives damaged, please keep the original box and all packing materials until you are sure that none of your items have also been damaged. The carrier may require an in-person inspection of the package and all its original contents in order to issue a replacement.

Then please contact us right away. We will need photos of the inside/outside of the box, as well as all items that have been damaged. We do our best to resolve these issues as soon as possible.

If you experience any issues with your order or believe you received a defective item, please contact us via email or phone. Please do not modify or alter the furniture, as this may affect its eligibility for return or replacement.

Return address:
Catastrophic Creations
5025 28th St. Se.
Grand Rapids, MI. 49512

-- POLICY --
We accept returns within 30 days of delivery. We cannot accept returns for items that have been mounted or used.

Items must be returned to us in new, undamaged condition. We require a 15% restocking fee on all returned items to cover initial shipping costs and handling.

-- RETURN PROCESS --
Please take care to properly pack the items, using bubble wrap or other protective packing material to ensure that the products are not damaged in transit.

Make sure that all components and all mounting hardware are included with your return.

-- RETURN SHIPPING --
Unless there is a defect or an issue at the fault of the company, the return shipping cost will be the responsibility of the customer.

International shipping charges are not refunded back to the customer.

-- REFUND --
Once we have received your package, the items will be inspected. This will take 1-2 business days and you will be contacted once the process is complete. As long as there isn’t any damage to the items or any other issues with the return then a refund will be processed with a 15% restocking fee back to your original method of payment.

If returned items are damaged*, the restocking fee may be higher than 15%. If items become damaged in transit due to improper packing of the return then the restocking fee will be higher than 15%. Damage is more likely to occur if the box used is too large and the items are allowed to shift in transit.

If the item has been used, has cat hair on it, or is too damaged the refund may be denied. If we cannot offer a refund the item can be shipped back at the expense of the customer.

*Damage can include but is not limited to superficial dings and scratches on the wood, scuffs on brackets, bent brackets, etc. Most of these issues can be avoided if the furniture is packed using enough packing supplies and by using a correctly sized box.

-- EXCHANGE --
Once we have received your package, the items will be inspected. This will take 1-2 business days and you will be contacted once the process is complete. As long as there isn’t any damage to the items or any other issues with the return then a refund will be processed without the 15% restocking fee in the form of store credit.

If returned items are damaged*, a restocking fee will apply and may be higher than 15%. If items become damaged in transit due to improper packing of the return then the restocking fee will be higher than 15%. Damage is more likely to occur if the box used is too large and the items are allowed to shift in transit.

If the item has been used, has cat hair on it, or is too damaged the refund may be denied. If we cannot offer a refund the item can be shipped back at the expense of the customer.

*Damage can include but is not limited to superficial dings and scratches on the wood, scuffs on brackets, bent brackets, etc. Most of these issues can be avoided if the furniture is packed using enough packing supplies and by using a correctly sized box.
Payment
We accept payments through PayPal and Etsy Payments.
Shipping
Free Shipping on most items in the Contiguous US via UPS or USPS!

Hawaii and Alaska have additional fees; please send a message prior to ordering.

Signature on orders over $500 – We require a signature upon delivery for all orders $500 or more. This may affect the delivery date of your package.

No Signature on orders under $500 – If you would like a signature added to a smaller order, please send us a message either before or within 1 day of ordering.

PO Boxes – Unfortunately, we are unable to ship large packages to PO boxes. Please provide us with a valid street address for delivery.

**CUSTOMS AND IMPORT TAXES**
International Orders Only – There are no guarantees of a delivery date on International orders, as they all have to pass customs. **Some countries will require Local Tax/Duties before they will deliver. This will be the customer’s responsibility.**

Read more about customs requirements: https://help.etsy.com/hc/articles/360036867914
Additional policies and FAQs
Our third generation of wall hammocks has been meticulously engineered to be the strongest, most versatile collection we've ever created. This new collection has a thinner, sleek design, along with many functional upgrades.

We've spent the past 8 months working with engineers to create a new version of hammocks using CNC machines with a much harder material. Every section of the furniture can be easily removed and replaced. Pieces including sisal pole sections and climbing pads.

We've designed the new collection to be stronger, lighter, thinner, and around 15% less expensive than our previous collections.
Seller details

CatastrophiCreations is considered a professional seller (known as a trader) in the EU. What's this?