CatherinetteRings' Shop Policies
Welcome to the world of 'Catherinette Rings’!
Thank you for taking the time to visit our shop!
We are honored that you have chosen to explore our shop and decided to learn more about us. We have written just a few lines so that you can know who we are as a way of thanking for spending your valuable time in our Boutique. If you have any questions, comments and ideas just convo me...
We are always happy to hear from you.
I work as a fashion designer specialized in girls clothing. I assist Daniel with packaging and necklace designs .
I’m a full-time Steampunk jewelry designer and sculptor .I make all the Steampunk rings, earrings, bracelet, I also choose the design for the Steampunk necklace ,take pictures and list new items .
All other tasks are shared between ourselves as a team.
We discovered this website in 2008 and we are happy to share our creativity with you!
Daniel Proulx was born in Montreal and spent a considerable time traveling the world before returning to his artistic roots, becoming an independent artist in 2008. He has found great inspiration in the steam era and now makes Steampunk jewelry with metal wire, gemstones, vintage clock parts and other unusual components. He loves creating organic shapes from wire and developing intricate designs with a mechanical/industrial feel. When Daniel was little he used to daydream about fantastic imaginary worlds. He would draw monsters, invent stories about magical items, or role-play with friends. Now he brings his art to life with stories from a distant parallel Steampunk universe. He uses his creations to share his passion for the world of Steampunk with the rest of us .
Press & Events :
12 April 2008 - Catherinette Rings open a shop on ETSY.
2 June 2008 - First steampunk piece sold on ETSY.
25 January 2009 - Mention in Fashion Magazine Clind'oeil Article about ETSY
26 February 2009 - Article in the Newspaper Le Voir about Steampunk
May 2009 - Picture of my jewelry featured in Jean Campbell's Steampunk Style Jewelry Book .
21 May 2009 - Steampunk D&D Beholder sculpture featured on BoingBoing.com
24 May 2009 - Steampunk Spider featured in Daily Deviation on Deviant Art
13 June 2009 - Featured in the innovation section of WGSN.com fashion guide .
13 October 2009 - Participation in The first Steampunk Exhibition to be held at a Major Museum ,The Museum of the History of Science Oxford UK
December 2009 - Article in the Ottawa Magazine about Steampunk
14 january 2010 - The Incredible Steampunk Jewelry Photography of Daniel Proulx
2 February 2010 - Steampunk Robot Ring featured in Daily Deviation on Deviant Art
20 February 2010 - Article about Steampunk in Montreal in the Gazette Newspaper
21 February 2010 - Final Day of the Steampunk Exhibition -
Art Donovan Curator of the Exhibition and Jim Bennett Director of the Museum , Member of the Victorian Steampunk Society . Artists present were Ian Crichton, (Herr Doktor-UK), Daniel Proulx, (Canada) and James Richardson Brown (UK)
9-10 March 2010 - First Meeting with Lee Ann Farruga and Pat of Steampunk Ottawa .
10 May 2010 : Steampunk Robot Sculpture featured on Robot vs Badger http://www.robotvsbadger.com/images/steampunked-animals/
16 May 2010 : My Steampunk Catterpillar featured in Daily Deviation on Deviant Art : http://catherinetterings.deviantart.com/art/Steampunk-Alice-Caterpillar-159114455
18 May 2010 : Website feature on http://art.ize.hu/
12 June 2010 : Steampunk Ottawa Science Fair
July : TV Feature : Steampunk Seraphinite ring is worn by Allison Scagliotti ( Claudia Donovan ) in Warehouse 13 season 2 .
August 2010 : Make Jewelry Magazine Interview , page 39 .
27 to 29 August - Guest at FanExpo Canada . Steampunk Meet-and-Greet Soiree at the Royal York Library Bar , participation in the “Steampunk 101” panel
and more … http://www.fanexpocanada.com/
2011 : Canadian National Steampunk Exhibition .
2011 : Featured in 1000 Steampunk Inspiration Book
2011 : Feature in the Book : The Art of Steampunk: Extraordinary Devices and Ingenious Contraptions from the Leading Artists of the Steampunk Movement
2011 : Featured on The Art of Victorian Futurism
Exhibitor at the Kew Steam Bridge Museum in London : http://www.kbsm.org/
Visit at '' the Asylum '' UK Steampunk Event and Meeting with Major Tinker and Lady Elsie organizer of the event . http://steampunk.synthasite.com/
Montreal ComiCon 2011
Exhibitor at the Steampunk Bizarre at the Mark Twain House Museum , curated by Dr.Grymm : http://www.drgrymmlaboratories.net/
--------------------------- ABOUT OUR JEWELLERY ---------------------------
They are made with high quality materials.
We take great pride in the handmade techniques
and quality of our rings and we put our best in every part.
Remember that handmade means there will be slight imperfections
that are part of the unique charm of these rings.
Our items are not intended for children .
Did you know you don't need a Paypal account to use Paypal.
Simply click on the Paypal icon at the checkout and then choose your credit card preference and follow the prompts. It's easy and the safest way to pay on the internet.
Buyer is responsible for customs fees, duties and taxes. (If applicable)
We strive to ship all orders within 48 hours of receiving the total cleared payment of the item(s). If you require faster service , upgrade to shipping please advise at the time of purchase . Once the item has been shipped , If you do not receive the item in below specified time, please contact us .
Please provide size information as soon as possible . Orders with missing information may cause additional delays .
We usually use CANADA Post for all our domestic and Int'l shipments .For items to be delivered, it usually takes:
** Canada ------------> 2-5 business days
** USA -----------------> 7-12 business days
** International ------->10 -15 business days
* Please be advised that we are not responsible for any delays caused by the post office and customs.
Shipping to US include an insurance and any claims for refund due to non-receipt can only be made after 6 weeks.
* Packages to Germany and Italy are often delayed by customs some package can take between 6-8 weeks to arrive . Please order well in advance if you need to receive the package for a special occasion or contact me to upgrade to a faster shipping option when placing the order.
- Some custom orders can take up to 5 business days before shipping.
If it there are any additional delays , i will notify you .
If your order is urgent please let me know and i will do my best to ship it out quickly.
- We will ship to the address provided to during the purchase.
The address as to be the same as the Paypal address
SHIPPING UPGRADES TO THE US :
If you would like to upgrade to EMS Xpresspost or Accelerated please let me know as soon as you receive this message . I will send you a paypal money request .
- Xpresspost Upgrade to the US is an extra 23$ and it is delivered within 2-3 business days + include a tracking #.
- Accelerated Upgrade to the US is an extra 13$ and it is delivered within 7 business days + include a tracking #.
SHIPPING UPGRADES INTERNATIONAL :
For price to other location please contact through ETSY conversation system .
REGULAR SHIPPING :
The shipping included with any purchase is with Canada Post
it includes a 100$ Loss or Damage insurance.
The shipping included with any purchase is with Canada Post
Shipping to Canada includes Tracking # .
- We also offer pickup or delivery to local buyers.
-The shipping included with any purchase is with Canada Post , Small Packet .
- The Buyer is responsible for customs fees, duties and taxes. (If applicable)
Item are sent into a Protective Bubble Mailer.
Refunds and Exchanges
Return Policy: Satisfaction is guaranteed!
We must be contacted before returning the item.
Item must be returned within 7 days of receipt.
Refund will be purchase price, less shipping charges and Etsy fee 3.5%.
The products must be returned in new, resalable condition.
You must include all packaging materials.
You must pay for any return shipping expense.
Please include a Letter of direction with reason of return.
Ring Size / Exchange policy .
It is very important to obtain the correct ring size information from a professional jeweller before ordering . It is not recommended to try measuring the ring size at home , most of the time it is not precise . If you selected the wrong size , I will charge a re-sizing fee of 10$ to cover the for return shipping fee . First Please contact me to verify the availability of a replacement and i will give you the instruction on how to return the ring . The ring size will need to be verified by jeweller , most jeweler are happy to offer this service for free .
No refund possible after 60 calendar days .
Additional Policies and FAQs
1# What type of wire do you use?
Mainly Silver Copper filled non-tarnish wire, Non-Tarnish Brass and Natural copper . We only use allergy free material. Nickel Free .
2# How can I find out my finger size?
The best way to calculate the ring size is to stop by a jewellery shop. Most jewellery shop will offer that service for free. You can also measure the EXACT inside diameter of a ring that fits well in millimetres. Then I can convert it to US standard size.
3# What should I do if I want the ring in a different size?
Please indicate in note to seller the size you want.
4# How can I contact you?
It is preferable to convo me, this will ensure a quicker response since we Log in to ETSY several times per day.
5# Do you offer wholesale?
Unfortunately we don't offer wholesale .
6# Do you offer Consignment?
We currently concentrate in offering consignment locally.
We will consider consignment in other location in the future.
7# how do I request a custom order?
You can convo me with the details and description of the ring you would like us to make for you, once ready we will list the item and reserve it for you.
8# how about allergies?
We only use allergy free materials and our studio is non-smoking.
9# Does you jewelry contain nickel ?
All our jewelry is 100% nickel free .
10# Are your steampunk rings unisex ?
Yes , My steampunk rings are Unisex . Some model are more masculine than others depending on the choice of the beads .
I sold many pair of rings for couple and a few for engagement.
11# Where do you get your materials ? What techniques do you use ?
My Jewelry is made of copper , brass and silver . I also like clock parts , natural stones and other quality materials .
The main technique used is wire-wrapping . Other techniques i developed are kept secret in order to protect my business from copycat . I agree that my work has inspired many but i dont encourage those who copy my designs for profit . For these reason i cant reveal my sources for materials or teach my techniques .
12# General Jewelry Care Tips :
It is best to Keep jewelry in separate compartments or wrapped in tissue in tiny plastic bags, to protect pieces from scratching each other.
Showering , Swimming and cleaning can damage your jewelry so avoid extensive contact with water and always remove your jewelry first. Also, exposure of jewelry to chlorine and other chemical such as dish washing soap , perfume , hair Spray can increase the risk of permanent damage.
Avoid wearing jewelry when doing rough work or engaging in sports, to minimize the risk of breaking or chipping.
If you have any question ,I will always be happy to help .
THANK YOU !
Last Updated February 11, 2015