CatladykatesGlass

Catladykate's Elegant and Depression Glass

Kalamazoo, Michigan | 122 Sales

CatladykatesGlass

Catladykate's Elegant and Depression Glass

Kalamazoo, Michigan 122 Sales On Etsy since 2013

5 out of 5 stars (31)
Kathy Eickholt

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Kathy Eickholt

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Shop policies

Last updated on March 23, 2019
Welcome to Catladykate's Elegant and Depression Glass. We know how important vintage glass is and take extra care to list accurately and ship quickly so your glass arrives safely intact.

I believe that shopping with us is like antiquing with your best friend. I also love glass and am happy to discuss your glass interests with you.

We offer a full guarantee. If you don't like your glass please let me know and return it to me for a refund of your purchase price. If there is any problem with the description I will refund your return shipping as well.

Please check us out on Facebook at www.DepressionGlassFun.com and our blog at www.DepressionElegantGlass.com

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
It is so disappointing to receive glass that is not as described. Please know that I check everything when listing and again when shipping, but if there is a problem and I miss something, then you are entitled to a full refund including return shipping. Just let me know.

If you decide you don't care for the glass or you don't want the size or color then we are glad to refund your purchase price not including shipping to you upon safe receipt of your return. Please email me.

Please do not return glass that broke in transit. This will be covered by insurance and I will work with you on the claim.
Payment
We accept payment in US dollars via Etsy direct checkout which allows you to pay securely by credit card. W also accept checks, money orders and PayPal. If you send a check or money order then please allow sufficient time for the check to arrive and payment to clear. I will let you know when your payment arrives and give you the date we expect to mail your beautiful purchase.
Shipping
We will ship anywhere in the US via our choice of method, usually priority mail and will purchase insurance for you at our expense. Please allow me to select the method that will ensure your glass reaches you safely, quickly and in one piece.

We normally ship the same or next day after receiving payment.

After selling glass since 1999 through other online venues I have had only four items break in transit, but it could happen. If there is any breakage please do not discard the glass or packaging. Please let me know about the problem and I will file an insurance claim. Normally the insurance company needs a photo from you of the problem. Thank you for your help with this.