Handmade Pottery by Caveman Pottery
CavemanPottery's Shop Policies
Welcome to Caveman Pottery. We hope you enjoy your visit to our shop and fall in love with something you can't live without! Convo us if you have any questions.
I accept PayPal, payment is expected when item is ordered or the item will be re-listed. If you are having a technical problem paying please let me know how I can help. I will gladly accept payment of Visa/MC/Discover over the telephone, please convo me your USA phone # and a time to contact you.
I ship orders within 24-48hrs after payment is received (some weekend orders may not ship until Monday).
Orders are shipped via USPS & First Class International (International over 4 pounds ship Priority Mail). Buyer is responsible for any customs fee, duty or taxes.
I care about the impact my shipping materials have on our environment. I recycle and reuse when I can and I hope you are able to do the same with that pile of bubble wrap your item is covered in. Enjoy our local rural newspaper when you get it in your packages, it makes for an interesting read sometimes.
I am happy to ship to gift recipients. Please make a note in the message to seller box at checkout. Feel free to let me know if you would like a personal message enclosed.
Refunds and Exchanges
Please contact me within 5 days of receipt if you would like to return a purchase, less the cost of shipping. Shipping is the responsibility of the buyer. Returns require insurance. If despite my best efforts, an item is broken in delivery, please send photographic proof and I will replace it with a similar item subject to your approval at no additional cost.
Additional Policies and FAQs
If you see something you like, but would like us to make it customized to your needs, please convo us, we are certainly interested in hearing from you.
Last Updated February 3, 2011