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CedarHouseKeepsakes' Shop Announcement

Prints in the Hometown Pride Collection by Cedar House Keepsakes make perfect mementos for the important events in life. Be sure to check out my other shops too!

Tree of Love Collection:
www.etsy.com/shop/CedarHouseKeepsakes2

Potpourri Collection:
www.etsy.com/shop/CedarHouseKeepsakes3

Special Orders:
www.etsy.com/shop/CedarHouseKeepsakes4

CedarHouseKeepsakes' Shop Policies

Welcome

Welcome to Cedar House Keepsakes!

Payment

* Payments are processed via credit card or Etsy gift card. Etsy uses industry-leading technology to protect your credit card number, and your financial information will not be shared with the me as the individual shop owner.

Shipping

* Processing Time - Prints are typically processed within 2-3 business days to allow for personalization, printing, and packaging. See below for estimated shipping time.

* Prints are shipped via First Class Mail with delivery confirmation. You'll receive a shipping notification when your item is on the way. Your item will be delivered 2-5 days after you receive this notification. Most customers will receive their prints about a week after ordering.

* Expedited shipping can be accommodated for an additional fee. If expedited shipping will be required, please contact me before placing your order so I can generate a custom invoice.

* Prints are shipped flat. To protect your print during shipping, it will be enclosed in a clear plastic sleeve and placed in a rigid mailer.

Refunds and Exchanges

* Your satisfaction is very important to me! Although most of my items are personalized, a refund or replacement will be offered if the item does not meet your expectations.

* If there are any issues with your order, please contact me directly so I can work to resolve them immediately.

Additional Policies and FAQs

* Items are created in a pet-free, smoke-free environment.

Seller Information

* Please see my profile to learn more about me and why I started this shop (hint: it involves an F-5 tornado!)
www.etsy.com/people/CedarHouseKeepsakes

Last Updated March 3, 2015