CelibelleQc

Handmade jewelry, hair accessories and paper goods

Montreal, Canada · 7 Sales

CelibelleQc

Handmade jewelry, hair accessories and paper goods

Montreal, Canada 7 Sales On Etsy since 2011

0 out of 5 stars
(1)

CelibelleQc is taking a short break

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Note from shop owner Hi everyone! We're extending our Etsy shop vacation due to some personnal projects we need to work on. We hope to see you soon!

Thank you for your interest in us!

Céline and Isabelle

Note from shop owner

Last updated on Jun 7, 2013

Hi everyone! We're extending our Etsy shop vacation due to some personnal projects we need to work on. We hope to see you soon!

Thank you for your interest in us!

Céline and Isabelle

Céline and Isabelle Laporte

Contact shop owner

Céline and Isabelle Laporte

Reviews

No reviews in the last year

Anonymous on Sep 27, 2012

5 out of 5 stars

The necklace arrived safely! My daughter will love to wear it -- thank you!

Shop policies

Last updated on December 30, 2011
Hello fellow Etsians!

We wish you to know that we try to be as eco-friendly as possible. We use paper made with as much recycled materials as we can find. We re-purpose materials whenever we can as we find them. We now only buy "cruelty-free feathers", feathers naturally discarded by the birds they belonged to instead of taken by force from them,

Also, please note that every item for sale is handmade and that slight differences may occur in items of the same model as a result.

We would love to create custom items for you. It gives us interesting creative problems to solve. Do not hesitate to ask!

Accepted payment methods

Payment
We accept payments done only via Paypal. Please verify that your payment has gone through after your transaction.

Refer to our refund policies if you have a change of heart, as certain conditions will apply and that going through with a payment means accepting these shop policies.
Shipping
For items ready to ship, we will ship within 48 hours of purchase.

For custom-made items, depending on the quantity and other variables, expect around 5 days to 1 week before we can ship your item. In any case, we will be communicating with you to let you know how every step is proceeding. We are grateful for our customer's trust in us and we wish to make this experience as pleasant as possible.

We ship with Canada Post. We are not responsible for the postal delays that may occur. If you need your item quickly, please conco us with your deadline as we can upgrade the shipping to an express one for an additional fee.

Canada Post announced shipping delays are as follows:
- Canada: up to 8 days for the farthest regions of our country, but usually up to 4 days.
- United States: up to 12 days.
- Other international destinations: up to 10 days for most destinations, but could take up to 6 weeks for some destinations. Please contact us so we can give you a more precise idea of shipping standards.
Refunds and Exchanges
Ready-made items, before shipping:
If you decide to cancel your purchase, we will refund your payment minus the fees we encountered (Etsy and Paypal), if any.

Custom-made items, before shipping:
If you decide to cancel your purchase, we will determine the value of our losses and send you the details. A partial refund might be accepted if the process is not yet too far along or if we have the possibility to sell the product that was created.

After shipping:
We do not accept any exchange or refund request unless the following case occurs: We guarantee our creations against manifacturing defects. The customer has to notify us as soon as the problem is detected, within 30 days from the reception of the item. If the problem justifies an exchange, we will pay for the shipping of the item back to us.
Additional policies and FAQs
Custom orders:

- For items with a model in our shop:
Once the request is received, we will prepare a model of the item and send you a picture for approval before creating the rest of the order (for multiple items) or before shipping (for unique items). Shipping will be made within 48 hours from your approval.

- For items created just for you:
We will first communicate with you to learn more about your expectations of your custom item. Once we determine deadlines and prices for your custom order, we will send you a sketch and the pricing for the item. If everything is to your liking, we will create your item after you have proceeded with the payment. We will then send you a picture of the final product before shipping. In case of multiple items of the same product, we would create one, subject to approval, before the others are made. Shipping will be made within 48 hours from your final approval of the item.